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    Results for "customer relationship management (crm) software"

    • S

      Salesforce

      Salesforce Sales Operations

      Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Customer Success Management, Order Management, Sales Management, Salesforce, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Lead Generation, Request For Quotation (RFQ), Sales Support, Sales Enablement, Customer Relationship Management, Product Knowledge, B2B Sales, Campaign Management, Data Visualization

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Pipelines, Dashboard, Collaborative Software, Team Oriented

      4.6
      Rating, 4.6 out of 5 stars
      ·
      926 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension

      4.7
      Rating, 4.7 out of 5 stars
      ·
      351 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • G

      Google

      Agile Project Management

      Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Team Management, Prioritization, Professional Networking, Estimation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      14K reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      CVS Health

      Introduction to Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      230 reviews

      Beginner · Course · 1 - 4 Weeks

    • M

      Meta

      Meta Database Engineer

      Skills you'll gain: MySQL, Database Design, Version Control, Database Management Systems, Database Management, MySQL Workbench, Extract, Transform, Load, Data Modeling, Data Structures, SQL, Unix Commands, Relational Databases, Databases, Git (Version Control System), Database Systems, Stored Procedure, Object Oriented Programming (OOP), Unit Testing, Algorithms, Django (Web Framework)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      A

      Atlassian

      Agile with Atlassian Jira

      Skills you'll gain: Jira (Software), Agile Methodology, Scrum (Software Development), Kanban Principles, Agile Project Management, Lean Methodologies, Backlogs, Sprint Planning, Sprint Retrospectives, User Story, Workflow Management, Issue Tracking, Configuration Management, Query Languages, Software Versioning, Administration, Continuous Improvement Process

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Virginia

      Marketing Analytics

      Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Strategic Marketing, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Advertising Campaigns, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.4K reviews

      Beginner · Course · 1 - 3 Months

    • I

      IBM

      Introduction to Test and Behavior Driven Development

      Skills you'll gain: Test Driven Development (TDD), Gherkin (Scripting Language), Code Coverage, Behavior-Driven Development, Software Testing, Unit Testing, Test Automation, Test Case, Test Data, Integration Testing, Restful API, Microservices

      4.8
      Rating, 4.8 out of 5 stars
      ·
      229 reviews

      Intermediate · Course · 1 - 3 Months

    • M

      Microsoft

      Introduction to Microsoft Dynamics 365

      Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Lead Generation, Service Management, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      68 reviews

      Beginner · Course · 1 - 3 Months

    • G

      Google

      Foundations of Project Management

      Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Project Coordination, Organizational Change, Agile Methodology, Project Planning, Waterfall Methodology, Interpersonal Communications

      4.9
      Rating, 4.9 out of 5 stars
      ·
      94K reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Pennsylvania

      Customer Analytics

      Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Customer Data Management, Analytics, Marketing, Data Collection, Market Research, Regression Analysis, Consumer Behaviour, Correlation Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12K reviews

      Mixed · Course · 1 - 3 Months

    1234…834

    In summary, here are 10 of our most popular customer relationship management (crm) software courses

    • Salesforce Sales Operations: Salesforce
    • Introduction to CRM with HubSpot: Coursera Project Network
    • CVS Health Call Center Customer Service: CVS Health
    • Agile Project Management: Google
    • Introduction to Customer Service: CVS Health
    • Meta Database Engineer: Meta
    • Agile with Atlassian Jira: Atlassian
    • Marketing Analytics: University of Virginia
    • Introduction to Test and Behavior Driven Development: IBM
    • Introduction to Microsoft Dynamics 365: Microsoft

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