Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "help desk support"
Skills you'll gain: Bootstrap (Front-End Framework), HTML and CSS, Software Development Life Cycle, Software Architecture, User Centered Design, Cloud-Native Computing, React Redux, NoSQL, Git (Version Control System), GitHub, Webpack, Application Development, MongoDB, React.js, Agile Methodology, Software Design, Front-End Web Development, JavaScript Frameworks, Browser Compatibility, Interviewing Skills
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, Technical Services, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), Configuration Management, Professional Networking, CI/CD, Cloud Computing, Technical Communication, Docker (Software), Unit Testing, Web Services, Interviewing Skills, Python Programming, Programming Principles, Scripting
Skills you'll gain: Istio, Open Web Application Security Project (OWASP), Software Development Life Cycle, Software Architecture, Linux Commands, Kubernetes, Unit Testing, Application Deployment, NoSQL, Bash (Scripting Language), MongoDB, Shell Script, Django (Web Framework), Cloud-Native Computing, Object-Relational Mapping, OpenShift, Git (Version Control System), Cloud Applications, Jupyter, Grafana
University of Pennsylvania
Skills you'll gain: Financial Statements, Return On Investment, Financial Statement Analysis, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Working Capital, Balance Sheet, Accrual Accounting, Cash Flows, Income Statement, Finance, Accounting, Financial Analysis, Tax Planning, Equities, Financial Planning, Business Valuation, Corporate Finance
Microsoft
Skills you'll gain: Business Software, Computer Hardware, Hardware Architecture, Generative AI, Operating Systems, Data Storage Technologies, Data Loss Prevention, Computer Systems, Enterprise Security, Information Technology, OS Process Management, System Configuration, Microsoft Windows, Technical Support, Servers, Cybersecurity
- Status: AI skills
Skills you'll gain: Data Storytelling, Dashboard, Data Visualization Software, Plotly, Data Wrangling, Data Visualization, SQL, Generative AI, Interactive Data Visualization, Exploratory Data Analysis, Data Cleansing, Big Data, Jupyter, Matplotlib, Data Analysis, Statistical Analysis, Pandas (Python Package), Data Manipulation, Excel Formulas, Professional Networking
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Software Development, Agile Methodology, User Story, Sprint Planning, Scaled Agile Framework, Product Roadmaps, Sprint Retrospectives, Employee Coaching, Kanban Principles, Team Management, Waterfall Methodology, Prioritization
- Status: New
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Customer experience improvement, Technical Support and Services, Procedure Development, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Customer Insights, User Feedback, Business Ethics, Language Interpretation, Translation, and Studies, Automation, Image Analysis
Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Data Storage Technologies, Cloud Computing, Servers, System Configuration, Technical Support and Services, Virtualization, User Accounts
Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Organizational Change, Program Management, Project Closure, Agile Methodology, Project Planning, Waterfall Methodology
Skills you'll gain: Dashboard, SQL, Descriptive Statistics, Jupyter, Statistical Analysis, Data Analysis, Probability Distribution, Pandas (Python Package), Data Visualization Software, Statistics, Data Visualization, Statistical Hypothesis Testing, Databases, Stored Procedure, Web Scraping, Relational Databases, Computer Programming Tools, Automation, Data Analysis Software, Python Programming
In summary, here are 10 of our most popular help desk support courses
- IBM Front-End Developer:Â IBM
- Introduction to Technical Support :Â IBM
- Google IT Automation with Python:Â Google
- IBM Back-End Development:Â IBM
- Introduction to Finance and Accounting:Â University of Pennsylvania
- Introduction to Computers:Â Microsoft
- IBM Data Analyst:Â IBM
- Agile Project Management:Â Google
- Generative AI for Customer Support:Â IBM
- System Administration and IT Infrastructure Services:Â Google