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Explore the Retail Course Catalog
University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Digital Transformation, Organizational Strategy, Human Resources, Employee Engagement, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Brand Strategy, Analytics, Brand Management, Business Analytics, Marketing Strategies, Customer Insights, Brand Loyalty
University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Marketing Strategies, Customer Insights, Brand Loyalty, Brand Awareness, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce
Status: FreeUniversità Bocconi
Skills you'll gain: Retail Store Operations, Brand Management, Digital Media Strategy, Global Marketing, Financial Reporting, Communication Strategies, Market Opportunities, Marketing Management, Business Modeling, Business Strategy, Customer experience strategy (CX), E-Commerce, Consumer Behaviour, Storytelling, Market Trend, Product Development
Status: FreeCoursera Instructor Network
Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Planogram, Retail Management, Retail Sales, Retail Store Operations, Marketing Psychology, Customer Insights, Business Development, Sales Strategy, Market Dynamics
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Teamwork, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills
What brings you to Coursera today?
Status: FreeKnowledge Accelerators
Skills you'll gain: Power BI, Dashboard, Data Presentation, Data Visualization Software, Interactive Data Visualization, Data Import/Export, Business Intelligence, Microsoft Excel, Data Analysis, Data-Driven Decision-Making, Data Sharing, Data Modeling
Status: NewStatus: New AI skillsSkills you'll gain: Content Marketing, Color Theory, Promotional Strategies, Social Media Content, Target Audience, Typography, Color Matching, Digital Marketing, Marketing Communications, Content Creation, Generative AI, Customer experience strategy (CX), Graphic and Visual Design, Social Media Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Effectiveness, Prompt Engineering, Adobe Creative Cloud, Data Ethics
Skills you'll gain: Stress Management, Goal Setting, Nutrition and Diet, Professional Development, Personal Development, Organizational Skills, English Language, Planning, Technical Communication, Product Knowledge, Productivity, Language Learning, Interpersonal Communications, Media and Communications, Customer Service, Language Competency, Self-Awareness, Retail Sales, Calendar Management, Vocabulary
University of Pennsylvania
Skills you'll gain: Digital Transformation, Supply Chain Management, E-Commerce, Supply Chain, Analytics, Business Analytics, Descriptive Analytics, Business-To-Consumer, Customer experience strategy (CX), Predictive Analytics, Data-Driven Decision-Making, Customer Insights
University of California, Irvine
Skills you'll gain: Inventory Management System, Inventory Control, Customer Demand Planning, Supply Chain Management, Demand Planning, Service Level, Forecasting, Cost Management, Operations Research, Statistical Methods
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Extract, Transform, Load, Marketing Analytics, Data Presentation, Data Visualization, Regression Analysis, Alteryx, Data Collection, Interactive Data Visualization, Data Quality, Statistical Visualization, Tidyverse (R Package), R Programming, Data Visualization Software, Data Processing, Network Analysis, Business Analytics, Internal Controls, Exploratory Data Analysis, Robotic Process Automation
In summary, here are 10 of our most popular retail courses
- Omnichannel Retail Strategy:Â University of Pennsylvania
- Retail Marketing Strategy:Â University of Pennsylvania
- Management of Fashion and Luxury Companies: Università Bocconi
- Introduction to Merchandising:Â Coursera Instructor Network
- Retail Customer Service:Â CVS Health
- CVS Health Retail Customer Service:Â CVS Health
- From Excel to Power BI:Â Knowledge Accelerators
- Adobe Marketing Specialist:Â Adobe
- English Language Skills A2-B1 CEFR: Low-Intermediate:Â Voxy
- Retail Digital Supply Chain:Â University of Pennsylvania
