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Explore the Retail Course Catalog
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Digital Transformation, Organizational Strategy, Human Resources, Employee Engagement, Supply Chain Management, Human Resources Management and Planning, E-Commerce, Customer experience strategy (CX), Supply Chain, Brand Strategy, Analytics, Brand Management, Marketing Strategies, Customer Insights, Performance Management
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Marketing Strategies, Customer Insights, Brand Loyalty, Brand Awareness, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce
Coursera Instructor Network
Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Planogram, Retail Management, Retail Sales, Retail Store Operations, Marketing Psychology, Customer Insights, Business Development, Sales Strategy, Market Dynamics, Analysis, Design
Università Bocconi
Skills you'll gain: Retail Store Operations, Brand Management, Digital Media Strategy, Global Marketing, Financial Reporting, Communication Strategies, Market Opportunities, Marketing Management, Business Modeling, Business Strategy, Customer experience strategy (CX), E-Commerce, Consumer Behaviour, Storytelling, Market Trend, Product Development
Status: Free TrialCVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Teamwork, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Inventory Management System, Communication, Time Management, Social Media
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Conflict Management, Communication, Time Management
What brings you to Coursera today?
Status: Free TrialStatus: New AI skillsSkills you'll gain: Search Engine Marketing, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Order Fulfillment, Social Media Management, Spreadsheet Software, A/B Testing, Loyalty Programs, E-Commerce, Campaign Management, Customer experience strategy (CX), Customer Relationship Management, Marketing, Interviewing Skills, Applicant Tracking Systems
Knowledge Accelerators
Skills you'll gain: Power BI, Dashboard, Data Presentation, Interactive Data Visualization, Data Analysis Expressions (DAX), Microsoft Power Platform, Data Import/Export, Data Visualization, Microsoft Excel, Data Visualization Software, Business Intelligence, Data Modeling, Data-Driven Decision-Making, Business Analytics, Data Analysis, Data Sharing, Data Manipulation
Coursera Project Network
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Scikit Learn (Machine Learning Library), Retail Store Operations, Machine Learning, Histogram, Decision Tree Learning, Pandas (Python Package), Jupyter, Matplotlib
Status: Free TrialGoogle Cloud
Skills you'll gain: Dataflow, Google Cloud Platform, Data Pipelines, Serverless Computing, Real Time Data, Dashboard, Cloud Infrastructure, Identity and Access Management, Big Data, Data Visualization Software, Data Integration, Cloud Security, Performance Tuning, Applied Machine Learning, Data Security, Tensorflow, Cloud Computing, MLOps (Machine Learning Operations), CI/CD, Data Processing
Status: Free TrialUniversity of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Marketing Analytics, Extract, Transform, Load, Data Presentation, Data Visualization, Data Governance, Exploratory Data Analysis, Data Collection, Data Quality, Analytics, Business Intelligence, Data Visualization Software, Regression Analysis, Analytical Skills, Data Management, Data Analysis, Business Analytics, Workflow Management, Power BI, Machine Learning
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
In summary, here are 10 of our most popular retail courses
- Omnichannel Retail Strategy:Â University of Pennsylvania
- Retail Marketing Strategy:Â University of Pennsylvania
- Introduction to Merchandising:Â Coursera Instructor Network
- Management of Fashion and Luxury Companies: Università Bocconi
- Retail Customer Service:Â CVS Health
- CVS Health Retail Customer Service:Â CVS Health
- Google Digital Marketing & E-commerce:Â Google
- From Excel to Power BI:Â Knowledge Accelerators
- Machine Learning in Retail:Â Coursera Project Network
- Vertex AI Search for Retail:Â Google Cloud
