The demand for systems analysts is consistently strong and growing by double digits (US Bureau of Labor Statistics). If you’re looking to start a career in systems analysis, you have a lot to look forward to.
Introduction to Systems Analysis
Introduction to Systems Analysis
This course is part of IBM Systems Analyst Professional Certificate
Instructor: IBM Skills Network Team
Included with 
Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
8 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Understand the role of a Systems Analyst in Business Information Systems (BIS) and their impact on organizational success
Develop foundational knowledge of Systems Analysis and its importance in identifying business needs
Identify system issues and articulate their implications for business processes
Recognize the basics of the System Development Life Cycle (SDLC) and its phases
Skills you'll gain
- Category: Process Design
- Category: Systems Development Life Cycle
- Category: Data Modeling
- Category: Project Management Software
- Category: Business Systems Analysis
- Category: Agile Methodology
- Category: Requirements Analysis
- Category: Information Systems
- Category: Systems Analysis
- Category: Business Process
- Category: Unified Modeling Language
- Category: Inventory Management System
Details to know
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Recently updated!
May 2025
Assessments
10 assignments
Taught in English
Build your Business Strategy expertise
This course is part of the IBM Systems Analyst Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from IBM
There are 4 modules in this course
This module provides an overview of system analysis, its importance in business and technology, and the role of a systems analyst in organizations. It introduces key concepts such as information systems, system components, and the relationship between business processes and technology solutions. Students will explore the fundamentals of system development, the challenges faced in system analysis, and the critical thinking skills required to solve complex problems. By the end of this module, students will have a clear understanding of how system analysis contributes to the development of efficient and effective information systems.
What's included
6 videos4 readings3 assignments1 discussion prompt3 plugins
This module explores the role of a Systems Analyst in the development and management of information systems. It covers the key responsibilities, required skills, and various career paths within the field. Students will learn about the importance of communication, problem-solving, and analytical thinking in gathering requirements, designing systems, and working with stakeholders. The module also introduces ethical considerations and best practices that Systems Analysts must follow in professional environments. By the end of this module, students will have a clear understanding of the critical role Systems Analysts play in bridging business needs with technology solutions.
What's included
6 videos2 readings3 assignments1 discussion prompt11 plugins
This module introduces the essential tools and techniques used by systems analysts to analyze, design, and document information systems. Students will explore modeling tools such as data flow diagrams (DFDs), entity-relationship diagrams (ERDs), and Unified Modeling Language (UML). The module also covers requirement-gathering techniques, prototyping, and various software tools that aid in system analysis and design. Emphasis is placed on how these tools help streamline communication between stakeholders, improve system documentation, and support decision-making. By the end of this module, students will be equipped with practical knowledge of the tools necessary for effective system analysis and design.
What's included
6 videos2 readings3 assignments1 discussion prompt3 plugins
In this module, you’ll put your learning into action by stepping into the role of a Systems Analyst tasked with optimizing inventory management for a small eco-friendly retail store. Across six structured tasks, you’ll apply key systems analysis techniques, including requirements gathering, process modeling (DFDs, ERDs, UML), and solution design, to uncover operational inefficiencies and propose a practical, cloud-based inventory solution. This project will sharpen your skills in visual modeling, stakeholder analysis, and implementation planning, culminating in a comprehensive, real-world proposal. This module ends with a final exam that will test your understanding of the concepts covered.
What's included
1 video2 readings1 assignment1 app item3 plugins
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Instructor
IBM Skills Network Team
IBM
83 Courses1,292,632 learners
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Frequently asked questions
A systems analyst evaluates and improves IT systems to help businesses operate more efficiently. They work closely with users and developers to identify needs, design solutions, and ensure technology supports business goals.
Yes, systems analysis is a strong career choice with high demand across industries. It combines problem-solving, communication, and tech skills—making it ideal for those who enjoy working at the intersection of business and IT.
Not always. While understanding programming can be helpful, many systems analysts focus more on requirements gathering, process design, analysis of existing systems and project coordination than hands-on coding.