IBM
Generative AI for Sales Professionals Specialization

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IBM

Generative AI for Sales Professionals Specialization

Use GenAI to Supercharge Your Sales Results. Learn to automate tasks, personalize outreach, and close deals faster than ever.

IBM Skills Network Team
Rajesh Menon
Rav Ahuja

Instructors: IBM Skills Network Team +3 more

Included with Coursera Plus

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 6 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 6 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Build hands-on GenAI skills that will power your sales career forward in just 5 weeks

  • Master prompt writing techniques that generate effective, creative, and high-quality AI outputs for a wide variety of sales tasks

  • Learn to automate lead generation, follow-up emails, CRM updates, and pipeline management to improve efficiency and close deals faster

  • Build a professional portfolio of AI-powered sales solutions that demonstrate your ability to use GenAI to produce outstanding results

Skills you'll gain

  • Category: Generative AI
  • Category: ChatGPT
  • Category: Prompt Engineering
  • Category: Artificial Intelligence
  • Category: Program Development
  • Category: Virtual Environment
  • Category: Content Creation
  • Category: Image Analysis
  • Category: OpenAI
  • Category: Large Language Modeling
  • Category: Proposal Writing
  • Category: Sales Strategy
  • Category: Data Ethics
  • Category: Sales Prospecting
  • Category: Forecasting
  • Category: Sales Training
  • Category: Lead Generation
  • Category: Sales Presentation
  • Category: Marketing Collateral
  • Category: B2B Sales
  • Category: Sales Enablement
  • Category: Email Marketing
  • Category: Presentations
  • Category: Sales Pipelines
  • Category: Sales Management
  • Category: AI Personalization
  • Category: LinkedIn
  • Category: IBM Cloud

Details to know

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Taught in English

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from IBM

Specialization - 3 course series

What you'll learn

  • Describe generative AI and distinguish it from discriminative AI.

  • Describe the capabilities of generative AI and its use cases in the real world.

  • Identify the applications of generative AI in different sectors and industries.

  • Explore common generative AI models and tools for text, code, image, audio, and video generation.

Skills you'll gain

Category: Generative AI
Category: ChatGPT
Category: Prompt Engineering
Category: Artificial Intelligence
Category: Program Development
Category: Virtual Environment
Category: Content Creation
Category: Image Analysis
Category: OpenAI
Category: Large Language Modeling

What you'll learn

  • Explain the concept, relevance, and best practices of prompt engineering to guide generative AI models in producing meaningful, accurate outputs.

  • Apply prompt engineering techniques to text prompts, improving the reliability and quality of large language models.

  • Practice prompt engineering techniques and approaches, including interview pattern, chain-of-thought, tree-of-thought, to improve prompt outcomes.

  • Explore commonly used tools for prompt engineering to aid with prompt engineering.

Skills you'll gain

Category: Prompt Engineering
Category: IBM Cloud
Category: ChatGPT
Category: Large Language Modeling

What you'll learn

  • Build practical, job-ready skills for applying generative AI across the sales funnel, from outreach to closure

  • Get hands-on using techniques for crafting personalized sales content with AI tools 

  • Learn methods for engagement automation, lead scoring, and pipeline management with AI 

  • Understand how to use AI tools such as ChatGPT to personalize emails, generate proposals, and create sales pitches effectively

Skills you'll gain

Category: Proposal Writing
Category: Sales Strategy
Category: Data Ethics
Category: Sales Prospecting
Category: Forecasting
Category: Sales Training
Category: Lead Generation
Category: Sales Presentation
Category: Marketing Collateral
Category: B2B Sales
Category: Sales Enablement
Category: Email Marketing
Category: Presentations
Category: ChatGPT
Category: Sales Pipelines
Category: Sales Management
Category: AI Personalization
Category: Generative AI
Category: Artificial Intelligence
Category: LinkedIn

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

IBM Skills Network Team
IBM Skills Network Team
IBM
83 Courses1,451,551 learners

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IBM

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