• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • It Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "it service management"

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Privacy Law and Data Protection

      Skills you'll gain: General Data Protection Regulation (GDPR), Law, Regulation, and Compliance, Information Privacy, Personally Identifiable Information, Regulatory Compliance, Data Security, Health Care Procedure and Regulation, Data Management, Incident Response, Governance, Risk Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      794 reviews

      Mixed · Course · 1 - 4 Weeks

    • I

      IESE Business School

      The Art of Storytelling

      Skills you'll gain: Storytelling, Public Speaking, Verbal Communication Skills, Content Creation, Writing, Active Listening, Empathy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      933 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to HTML, CSS, & JavaScript

      Skills you'll gain: Cascading Style Sheets (CSS), Bootstrap (Front-End Framework), Responsive Web Design, Web Development, Javascript, Scripting, Browser Compatibility, Application Programming Interface (API)

      4.5
      Rating, 4.5 out of 5 stars
      ·
      522 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Agile Project Management

      Skills you'll gain: User Story, Sprint Planning, Prioritization, Brainstorming, Conflict Management, Agile Project Management, Scaled Agile Framework, Program Management, Backlogs, Innovation, Agile Software Development, Team Motivation, Sprint Retrospectives, Ideation, Project Controls, Solution Design, Agile Methodology, Project Portfolio Management, Empowerment, Problem Solving

      4.2
      Rating, 4.2 out of 5 stars
      ·
      10 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      EMT Foundations

      Skills you'll gain: Vital Signs, Emergency Medical Services, Patient Evaluation, Medical History Documentation, Medical Terminology, Health Assessment, Emergency Medicine, Patient Preparation, Medical Emergency, Patient Safety, Anatomy, Safety Assurance, Stress Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • T

      The State University of New York

      International Cyber Conflicts

      Skills you'll gain: Cyber Threat Intelligence, Cyber Security Policies, Cybersecurity, International Relations, Cyber Operations, Cyber Governance, Network Infrastructure, Conflict Management, Law, Regulation, and Compliance, Security Management, Political Sciences, Media and Communications, Psychology

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Pennsylvania

      Introduction to Key Constitutional Concepts and Supreme Court Cases

      Skills you'll gain: Legal Proceedings, Civil Procedures, Court Systems, Social Studies, Civil Law, Political Sciences, Case Law, Public Safety and National Security, Legal Research, Social Justice, Governance, Health Policy, Diversity Equity and Inclusion Initiatives

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Strategising: Management for Global Competitive Advantage

      Skills you'll gain: Business Strategy, Design Thinking, Supply Chain, Strategic Thinking, Supply Chain Planning, Business Ethics, Supply Chain Management, Corporate Sustainability, Customer Analysis, Emerging Technologies, Strategic Marketing, Growth Strategies, Strategic Sourcing, Corporate Strategy, Environmental Social And Corporate Governance (ESG), Competitive Analysis, Business Planning, Digital Transformation, Governance, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Diseño Instruccional: Aprendizaje activo y Pedagogía digital

      Skills you'll gain: Education Software and Technology, Instructional Design, Course Development, Learning Management Systems, Instructional Strategies, Educational Materials, Emerging Technologies, Innovation, Quality Assurance, Planning, Systems Analysis, Solution Design, Design Strategies, Digital Transformation, Technical Documentation, Virtual Environment, Virtual Reality, Continuous Monitoring

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Social Media Marketing in Practice

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Digital Media Strategy, Facebook, Content Marketing, Instagram, LinkedIn, Digital Marketing, Social Media Campaigns, Marketing, Target Audience, Marketing Strategies, Online Advertising, Advertising Campaigns, Digital Content, Digital Advertising, Brand Awareness, B2B Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      530 reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Instructor Network

      How to Develop an Account Strategy

      Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Expectation Management, Data-Driven Decision-Making, Business Relationship Management

      4.1
      Rating, 4.1 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Core 2: OS, Software, Security and Operational Procedures

      Skills you'll gain: Desktop Support, Operating Systems, Command-Line Interface, System Support, Mobile Security, Network Security, Microsoft Windows, Unix Commands, Technical Support, Mac OS, Linux, Network Troubleshooting, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Intermediate · Course · 1 - 3 Months

    Searches related to it service management

    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    1…102103104…834

    In summary, here are 10 of our most popular it service management courses

    • Privacy Law and Data Protection: University of Pennsylvania
    • The Art of Storytelling: IESE Business School
    • Introduction to HTML, CSS, & JavaScript: IBM
    • Agile Project Management: University of Maryland, College Park
    • EMT Foundations: University of Colorado System
    • International Cyber Conflicts: The State University of New York
    • Introduction to Key Constitutional Concepts and Supreme Court Cases: University of Pennsylvania
    • Strategising: Management for Global Competitive Advantage: Macquarie University
    • Diseño Instruccional: Aprendizaje activo y Pedagogía digital: Tecnológico de Monterrey
    • Social Media Marketing in Practice: Digital Marketing Institute

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok