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Results for "call center experience"
- Status: Free Trial
Intuit
Skills you'll gain: Bookkeeping, QuickBooks (Accounting Software), Financial Statements, Ledgers (Accounting), Accounting, Accounting Records, Balance Sheet, Income Statement, General Ledger, Ethical Standards And Conduct, Cash Flows
Università Bocconi
Skills you'll gain: Retail Store Operations, Brand Management, Marketing Communications, Digital Media Strategy, Global Marketing, Financial Reporting, Market Opportunities, Business Modeling, Business Strategy, Customer experience strategy (CX), E-Commerce, Consumer Behaviour, Market Trend, Product Development
- Status: Free Trial
Skills you'll gain: HTML and CSS, Bootstrap (Front-End Framework), Responsive Web Design, Front-End Web Development, User Interface (UI), JavaScript Frameworks, Web Design and Development, Web Applications, React.js, Javascript
University of London
Skills you'll gain: Peer Review, Research, Surveys, Investigation, Writing
Coursera Instructor Network
Skills you'll gain: Active Listening, Non-Verbal Communication, Cultural Diversity, Conflict Management, Emotional Intelligence, Empathy, Interpersonal Communications, Leadership, Rapport Building, Collaboration, Communication, Self-Awareness, Adaptability
- Status: Free Trial
University of California San Diego
Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Exploratory Data Analysis, Big Data, Graph Theory, Data Pipelines, Database Design, Data Modeling, Regression Analysis, Applied Machine Learning, Data Presentation, Scalability, Data Mining, Data Processing, Statistical Analysis, Data Management, NoSQL, Database Management Systems, Network Analysis
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Oral Comprehension, Cash Register Operation, Problem Solving, Time Management, Conflict Management, Interviewing Skills
- Status: Free Trial
Skills you'll gain: Active Listening, Problem Solving, Collaboration, Presentations, Critical Thinking and Problem Solving, Interpersonal Communications, Teamwork, Conflict Management, Creative Problem-Solving, Constructive Feedback, Creative Thinking, Root Cause Analysis, Virtual Teams, Social Skills, Professional Development, Public Speaking, Persuasive Communication, Client Services, Ability To Meet Deadlines, Verbal Communication Skills
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, Continuous Delivery, Agile Software Development, User Story, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Design Thinking, Team Building, Team Leadership, Product Improvement, DevOps, Customer Analysis, Analytics, Business Analytics, Sprint Retrospectives, Product Management
- Status: Free Trial
Skills you'll gain: UI/UX Research, Usability Testing, User Experience Design, Usability, Presentations, User Research, User Experience, Design Research, Research Design, User Centered Design, Research Methodologies, Prototyping, Interviewing Skills, Information Privacy
- Status: Free Trial
University of Geneva
Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Investment Management, Financial Market, Business Risk Management, Capital Markets, Risk Analysis, Asset Management, Performance Measurement, Investments, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Equities, Finance, Performance Analysis, Financial Policy, FinTech, Business Ethics
- Status: Free Trial
University of Michigan
Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Web Design and Development, Usability, Semantic Web, Cascading Style Sheets (CSS), Cloud Hosting, Web Servers, Data Validation, Web Development Tools
In summary, here are 10 of our most popular call center experience courses
- Bookkeeping Basics: Intuit
- Management of Fashion and Luxury Companies: Università Bocconi
- Introduction to Front-End Development: Meta
- Understanding Research Methods: University of London
- Active Listening: Enhancing Communication Skills: Coursera Instructor Network
- Big Data: University of California San Diego
- CVS Health Retail Customer Service: CVS Health
- People and Soft Skills for Professional and Personal Success: IBM
- Agile Development: University of Virginia
- Conduct UX Research and Test Early Concepts: Google