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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: Preview
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      G

      Google Cloud

      Managing Change when Moving to Google Cloud en Français

      Skills you'll gain: Change Management, Talent Management, Organizational Change, Cloud Computing, Business Transformation, Collaborative Software, People Management, Google Cloud Platform, Human Resource Strategy, Innovation

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Créer des infographies attrayantes avec Creately

      Skills you'll gain: Infographics, Process Flow Diagrams, Business Process, Target Audience, Data Visualization, Content Creation, Collaborative Software, Business Strategy

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
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      Coursera Instructor Network

      GenAI for Onboarding: Automating Employee Journeys

      Skills you'll gain: AI Personalization, Automation, Employee Surveys, Employee Onboarding, Human Resource Strategy, Human Resources, Generative AI Agents, Ethical Standards And Conduct, Document Management, ChatGPT, Employee Engagement, Data Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
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      B

      Board Infinity

      Fundamentals of Test Case Design

      Skills you'll gain: Software Testing, Test Planning, Test Case, Software Quality Assurance, Software Technical Review, Quality Assurance, Verification And Validation, Software Documentation, Requirements Analysis, Technical Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Hardware, Networking, and Databases

      Skills you'll gain: Computer Hardware, SQL, Database Design, Hardware Troubleshooting, Databases, Computer Networking, Relational Databases, Network Protocols, Information Technology, Network Routers, Wireless Networks, System Configuration, Peripheral Devices

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      L

      L&T EduTech

      Field concreting

      Skills you'll gain: Construction, Construction Inspection, Construction Engineering, Construction Management, Plant Operations and Management, Commercial Construction, Safety Assurance, Engineering Plans And Specifications, Architecture and Construction, Structural Engineering, Civil Engineering, Production Process, Manufacturing and Production, Vibrations, Laboratory Testing, Engineering, Scientific, and Technical Instruments

      Advanced · Course · 1 - 3 Months

    • Status: Preview
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      C

      Coursera Instructor Network

      Digital Literacy: Introduction to Mobile Phone Basics

      Skills you'll gain: Mobile Security, User Accounts, End User Training and Support, Email Security, Calendar Management, Wireless Networks, Telecommunications, Personal Development, Digital Communications, Photography, Control Panels, Global Positioning Systems, Communication, System Configuration

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Product Manager's Interview Playbook: Strategies for Success

      Skills you'll gain: Product Design, Interviewing Skills, Product Management, Storytelling, User Story, Product Development, Estimation, Technical Product Management, Analysis, Portfolio Management, Product Strategy, Presentations, Data Analysis, Complex Problem Solving

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Google Cloud

      Google Workspace のトラブルシューティング

      Skills you'll gain: Google Workspace, Gmail, Technical Support, Systems Administration, Help Desk Support, Email Security, Event Monitoring, Technical Communication, File Management

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Managing Hybrid Teams

      Skills you'll gain: Team Management, Accountability, Leadership and Management, Virtual Teams, Team Building, Organizational Leadership, Collaboration, Leadership, Communication, Workforce Management, Productivity, Employee Engagement, Adaptability

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Comment créer et rejoindre des équipes sur Canva

      Skills you'll gain: Presentations, Team Oriented, Team Management, Collaborative Software, Virtual Teams, Project Design, Data Sharing, Social Media, Graphic Design, User Accounts, Digital Marketing

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      Packt

      Intermediate Data Manipulation and Machine Learning

      Skills you'll gain: Reinforcement Learning, Applied Machine Learning, Machine Learning Algorithms, Artificial Intelligence, Dimensionality Reduction, Statistical Analysis, Classification And Regression Tree (CART), Supervised Learning, Unsupervised Learning, Predictive Modeling, Random Forest Algorithm, Feature Engineering, Data Manipulation

      Intermediate · Course · 3 - 6 Months

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    In summary, here are 10 of our most popular technical support courses

    • Managing Change when Moving to Google Cloud en Français: Google Cloud
    • Créer des infographies attrayantes avec Creately: Coursera Project Network
    • GenAI for Onboarding: Automating Employee Journeys: Coursera Instructor Network
    • Fundamentals of Test Case Design: Board Infinity
    • Hardware, Networking, and Databases: Packt
    • Field concreting: L&T EduTech
    • Digital Literacy: Introduction to Mobile Phone Basics: Coursera Instructor Network
    • Product Manager's Interview Playbook: Strategies for Success: Board Infinity
    • Google Workspace のトラブルシューティング: Google Cloud
    • Managing Hybrid Teams: Packt

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