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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
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      C

      Coursera Instructor Network

      GenAI for AWS: AI-Driven Cloud Automation & Scaling

      Skills you'll gain: Cloud Computing Architecture, Generative AI, Amazon Web Services, Cloud Computing, Applied Machine Learning, Prompt Engineering, Cloud Security, Serverless Computing, Large Language Modeling, Artificial Intelligence, AWS Identity and Access Management (IAM), Performance Tuning, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
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      C

      Coursera Instructor Network

      Azure Data Engineering: Cosmos DB, SQL & Analytics

      Skills you'll gain: Dashboard, Azure Synapse Analytics, Microsoft Azure, Transact-SQL, Data Storage, Data Architecture, Performance Tuning, Query Languages, SQL, NoSQL, Cloud-Native Computing, Data Processing, Business Intelligence, Analytics, Cloud Computing Architecture, Process Optimization, Data Modeling, System Monitoring, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      YouTube Live: Streaming Engagement

      Skills you'll gain: Live Streaming, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Customer Relationship Building, Discussion Facilitation, Community Development, Technical Support

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Platform Product Development

      Skills you'll gain: Application Development, User Experience, User Interface (UI), Data Modeling, Application Deployment, Platform As A Service (PaaS), Workflow Management, Automation, Cloud Applications, Salesforce, ServiceNow

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Change Management for Google Workspace

      Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Organizational Effectiveness, Organizational Strategy, Needs Assessment, Stakeholder Engagement, Stakeholder Communications, Communication Strategies

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Generative AI Course in Software Building

      Skills you'll gain: Generative AI, Software Development Tools, Code Review, Application Development, Prompt Engineering, Maintainability, Software Quality (SQA/SQC), Artificial Intelligence, Debugging

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Logging and Monitoring in Google Cloud - Français

      Skills you'll gain: Google Cloud Platform, Debugging, Application Performance Management, System Monitoring, Cloud Management, Event Monitoring, Real Time Data, Performance Tuning, Devops Tools, Cloud Applications, Development Environment, Continuous Monitoring, Performance Testing, Operational Databases, Cloud Computing Architecture

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      Azure SQL Data Warehouse Synapse Analytics Service

      Skills you'll gain: Azure Synapse Analytics, Data Migration, Microsoft Azure, Data Warehousing, SQL Server Integration Services (SSIS), Microsoft SQL Servers, Cloud Security, Performance Tuning, System Configuration, Cloud Storage, Cloud Computing Architecture, Data Security, Apache Spark, Data Integration

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Automate R scripts with GitHub Actions: Deploy a model

      Skills you'll gain: R Programming, Google Sheets, Applied Machine Learning, Health Informatics, Predictive Modeling, Automation, Data Manipulation, GitHub, Gmail, Command-Line Interface, Version Control

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Healthcare: Transforming Personalized Care

      Skills you'll gain: Data Ethics, Medical Privacy, Generative AI, Generative AI Agents, AI Personalization, Regulatory Compliance, Patient Flow, Healthcare Industry Knowledge, Health Informatics, Health Care, Health Systems, Emerging Technologies, Medical Imaging, Solution Design, Innovation, System Implementation

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Visual Studio Code for C# Developers

      Skills you'll gain: Debugging, Git (Version Control System), Microsoft Visual Studio, C# (Programming Language), .NET Framework, Development Environment, Integrated Development Environments, Program Development, Software Development Tools, Configuration Management

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Utrecht University

      Understanding justice and fairness in energy transitions

      Skills you'll gain: Social Justice, Socioeconomics, Environmental Issue, Economics, Policy, and Social Studies, Community Development, Governance, Policy Analysis, Environmental Policy, Diversity and Inclusion, Stakeholder Engagement

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular technical support courses

    • GenAI for AWS: AI-Driven Cloud Automation & Scaling: Coursera Instructor Network
    • Azure Data Engineering: Cosmos DB, SQL & Analytics: Coursera Instructor Network
    • YouTube Live: Streaming Engagement: Coursera
    • Platform Product Development: University of Maryland, College Park
    • Change Management for Google Workspace: Google Cloud
    • Generative AI Course in Software Building: Simplilearn
    • Logging and Monitoring in Google Cloud - Français: Google Cloud
    • Azure SQL Data Warehouse Synapse Analytics Service: Packt
    • Automate R scripts with GitHub Actions: Deploy a model: Coursera Project Network
    • GenAI for Healthcare: Transforming Personalized Care: Coursera Instructor Network

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