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    • Technical Support

    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Portfolio Power: Compelling UX Case Studies in Sketch

      Skills you'll gain: User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, User Centered Design, UI/UX Research, Storytelling, Usability Testing, Technical Design, Prototyping, Mockups, Wireframing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Advanced Data Science Techniques (with AWS Integration)

      Skills you'll gain: AWS SageMaker, Unsupervised Learning, Feature Engineering, Time Series Analysis and Forecasting, Amazon Web Services, Applied Machine Learning, Amazon S3, Advanced Analytics, Machine Learning Methods, MLOps (Machine Learning Operations), Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Cloud Computing, Machine Learning, Predictive Analytics, Supervised Learning

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Account Managers: Personalizing Client Engagement

      Skills you'll gain: Account Management, Client Services, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Prompt Engineering, Communication, ChatGPT, Scalability, HubSpot CRM, Predictive Modeling, Business Process Automation, Business Ethics, Analytics, Workflow Management, Automation

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      الخطوات الأولى في فيسمي

      Skills you'll gain: Collaborative Software, Graphic and Visual Design Software, Infographics, Content Creation, Visual Design, Graphic and Visual Design, Creative Design

      Beginner · Guided Project · Less Than 2 Hours

    • P

      Packt

      The Simplest Guide™ to Base SAS & Advanced SAS

      Skills you'll gain: SAS (Software), Data Visualization, Data Manipulation, Data Analysis, Statistical Programming, Data Import/Export, Data Visualization Software, SQL, Statistical Analysis, Data Cleansing, Data Transformation, Exploratory Data Analysis, Descriptive Statistics

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Logging and Monitoring in Google Cloud - Español

      Skills you'll gain: System Monitoring, Google Cloud Platform, Cloud Management, Event Monitoring, Service Level, Identity and Access Management, Application Performance Management, Continuous Monitoring, Query Languages, Data Access

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Optimiza las comunicaciones organizacionales con Slack

      Skills you'll gain: Slack (Software), Internal Communications, Organizational Structure, Strategic Communication, Stakeholder Communications, Communication Planning, Organizational Effectiveness, Collaborative Software, Team Management

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Azure CloudOps: Automating Infrastructure & Cost Control

      Skills you'll gain: Cloud Management, Azure DevOps, Infrastructure as Code (IaC), Cloud Computing, CI/CD, Microsoft Azure, Continuous Deployment, DevOps, Cloud Infrastructure, Continuous Integration, Virtual Machines, Automation, User Provisioning, Role-Based Access Control (RBAC), Process Optimization, System Monitoring, Compliance Training, Git (Version Control System)

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Getting Started with Amazon Timestream

      Skills you'll gain: Amazon Web Services, Data Management, Time Series Analysis and Forecasting, AWS Identity and Access Management (IAM), Real Time Data

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Slides 日本語版

      Skills you'll gain: Presentations, Google Workspace, Collaborative Software, Sales Presentations, Productivity Software, Version Control, Data Sharing, Business Communication, Data Visualization

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Practical Pentesting

      Skills you'll gain: Penetration Testing, Cyber Security Assessment, Vulnerability Assessments, Cyber Operations, Data Security, Cybersecurity, Test Tools, User Requirements Documents, Authorization (Computing), Technical Documentation, Computing Platforms, Requirements Analysis, Command-Line Interface, Technical Communication

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Docs 日本語版

      Skills you'll gain: Google Docs, Google Workspace, Collaborative Software, Document Management, Productivity Software, Version Control, Cloud Storage

      Beginner · Course · 1 - 3 Months

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    1…242243244…251

    In summary, here are 10 of our most popular technical support courses

    • Portfolio Power: Compelling UX Case Studies in Sketch: Coursera
    • Advanced Data Science Techniques (with AWS Integration): Coursera
    • GenAI for Account Managers: Personalizing Client Engagement: Coursera Instructor Network
    • الخطوات الأولى في فيسمي: Coursera Project Network
    • The Simplest Guide™ to Base SAS & Advanced SAS: Packt
    • Logging and Monitoring in Google Cloud - Español: Google Cloud
    • Optimiza las comunicaciones organizacionales con Slack: Coursera Project Network
    • Azure CloudOps: Automating Infrastructure & Cost Control: Coursera Instructor Network
    • Getting Started with Amazon Timestream: Amazon Web Services
    • Google Slides 日本語版: Google Cloud

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