• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 한국어

      Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      120 Quick Stata Tips

      Skills you'll gain: Stata, Scripting, Graphing, Data Visualization Software, Data Manipulation, Statistical Analysis, Statistical Methods, Data Analysis, Data Management, Statistical Programming, Data Presentation, Data Transformation, Debugging, Regression Analysis

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      AWS Mainframe Modernization Replatform with Micro Focus Getting Started

      Skills you'll gain: Amazon Web Services, Mainframe Technologies, Mainframe Computing, Cloud Infrastructure, Platform As A Service (PaaS), Cloud Applications, Enterprise Architecture, Software Architecture

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Project Network

      Implementing CI/CD with Jenkins: Creating Pipeline as Code

      Skills you'll gain: Jenkins, CI/CD, Continuous Integration, DevOps, Application Deployment, Devops Tools, Continuous Delivery, Spring Framework, Software Configuration Management, Build Tools, Version Control

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      A

      Alignor

      Giving and Receiving Feedback in a Diverse Environment

      Skills you'll gain: Active Listening, Interpersonal Communications, Constructive Feedback, Communication Strategies, Empathy, Diversity and Inclusion, Conflict Management, Advocacy, Emotional Intelligence, Teamwork, Expectation Management, Collaboration, Performance Review, Relationship Building

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Product Recommender System: OpenAI Text Embedding

      Skills you'll gain: AI Personalization, Data Analysis, Generative AI, Exploratory Data Analysis, OpenAI, Data Manipulation, Text Mining, Pandas (Python Package), Applied Machine Learning, Interactive Data Visualization, Python Programming, Scikit Learn (Machine Learning Library), Dimensionality Reduction, NumPy

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Instructor Network

      Using GenAI for Tailored Customer Emails

      Skills you'll gain: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, Personalized Service, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - Bahasa Indonesia

      Skills you'll gain: Service Level, Cloud Management, Technical Support and Services, End User Training and Support, Technical Support, Cloud Services, Service Management, Technical Communication, Issue Tracking, File Management, Data Loss Prevention

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Intermediate 3D Modelling and Game Asset Creation

      Skills you'll gain: Unreal Engine, Unity Engine, 3D Modeling, Computer Graphics, Video Game Development, Animation and Game Design, Augmented and Virtual Reality (AR/VR), Performance Tuning

      Intermediate · Course · 3 - 6 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon DynamoDB Primer

      Skills you'll gain: Amazon DynamoDB, Amazon Web Services, Database Architecture and Administration, NoSQL, Data Store, Operational Databases, Database Management, Data Storage Technologies, Performance Tuning

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Introduction to Unity and Basic C# Scripting

      Skills you'll gain: Unity Engine, Scripting, C# (Programming Language), Video Game Development, Game Design, Event-Driven Programming, Development Environment, Programming Principles, User Interface (UI), Object Oriented Programming (OOP), Data Structures

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      BigQuery Fundamentals for Oracle Professionals

      Skills you'll gain: Oracle Databases, Data Import/Export, Identity and Access Management, Data Integration, Google Cloud Platform, Extract, Transform, Load, SQL, Data Architecture, Database Design, Database Architecture and Administration, Data Sharing, Data Modeling, Data Security, Real Time Data

      Intermediate · Course · 1 - 3 Months

    1…278279280…315

    In summary, here are 10 of our most popular help desk support courses

    • Google Cloud Customer Care Fundamentals - 한국어: Google Cloud
    • 120 Quick Stata Tips: Packt
    • AWS Mainframe Modernization Replatform with Micro Focus Getting Started: Amazon Web Services
    • Implementing CI/CD with Jenkins: Creating Pipeline as Code: Coursera Project Network
    • Giving and Receiving Feedback in a Diverse Environment: Alignor
    • Product Recommender System: OpenAI Text Embedding : Coursera Project Network
    • Using GenAI for Tailored Customer Emails: Coursera Instructor Network
    • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
    • Intermediate 3D Modelling and Game Asset Creation: Packt
    • Amazon DynamoDB Primer: Amazon Web Services

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok