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Results for "inbound calls"
Illinois Tech
Skills you'll gain: Pay Per Click Advertising, Digital Marketing, Web Analytics, Email Marketing, Paid media, Digital Advertising, Google Ads, Social Media Campaigns, Marketing Strategies, Online Advertising, Social Media Marketing, Google Analytics, Web Analytics and SEO, Web Design and Development, Marketing, Marketing Analytics, Search Engine Optimization, Social Media, Campaign Management, Search Engine Marketing
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
HubSpot Academy
Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention
- Status: Free
Skills you'll gain: Application Programming Interface (API), Microsoft Azure, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), User Accounts, Image Analysis, Artificial Intelligence, Cloud Solutions
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, E-Commerce
Northwestern University
Skills you'll gain: Design Thinking, Innovation, Ideation, Human Centered Design, Organizational Leadership, Brainstorming, Strategic Leadership, Leadership, Storyboarding, User Experience Design, Customer Engagement, Creative Thinking, Design Research, Collaboration, Empathy
University of Michigan
Skills you'll gain: Surveys, Interviewing Skills, Data Collection, Sampling (Statistics), Unstructured Data, Research Methodologies, Data Capture, Qualitative Research, Data Validation, Data Quality
Skills you'll gain: English Language, Interpersonal Communications, Media and Communications, Vocabulary, Language Learning, Oral Comprehension, Rapport Building, Grammar
New York University
Skills you'll gain: Reinforcement Learning, Financial Trading, Financial Market, Derivatives, Markov Model, Financial Modeling, Securities Trading, Portfolio Management, Risk Management, Market Dynamics, Machine Learning, Estimation
- Status: Free
Erasmus University Rotterdam
Skills you'll gain: Economics, Policy, and Social Studies, Economics, Economic Development, Socioeconomics, Policy Analysis, Data Analysis, Tax, Environmental Issue, International Relations, Investments, Behavioral Economics, Sustainability Reporting, Supply And Demand, Data Collection
Vanderbilt University
Skills you'll gain: ChatGPT, Prompt Engineering, Calendar Management, Google Docs, Workflow Management, Customer Communications Management, Automation, Customer Inquiries, Generative AI, Scheduling, Travel Arrangements, Real Time Data
In summary, here are 10 of our most popular inbound calls courses
- Digital Marketing:Â Illinois Tech
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Sales Training: Inbound Business Strategy:Â HubSpot Academy
- Build a computer vision app with Azure Cognitive Services:Â Microsoft
- Call Center Customer Service:Â CVS Health
- Customer Understanding and Digital Marketing Channels:Â Unilever
- Leadership Through Design Innovation:Â Northwestern University
- Data Collection: Online, Telephone and Face-to-face:Â University of Michigan
- Low Intermediate English: Calls & Messaging:Â Voxy
- Reinforcement Learning in Finance:Â New York University