• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Data Architect Capstone Project

      Skills you'll gain: Data Migration, Data Architecture, Data Governance, Extract, Transform, Load, Data Integration, Database Design, Enterprise Architecture, Database Architecture and Administration, Data Modeling, Data Strategy, Data Management, Solution Architecture, Data Infrastructure, Data Pipelines, Data Warehousing, Data Security, Data Integrity, Data Storage, Data Quality, Scalability

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      借助 Agentspace 加速知识交流

      Skills you'll gain: Google Workspace, OAuth, Generative AI Agents, Performance Analysis, API Gateway, Knowledge Transfer, Application Performance Management, Application Deployment, Performance Metric, Operational Efficiency, Agentic systems, Brainstorming, AI Personalization, Authentications, Data Integration, Identity and Access Management, Authorization (Computing), Data Store

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Microsoft Power BI - The Complete Masterclass [2023 EDITION]

      Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Transformation, Data Modeling, Data Visualization Software, Interactive Data Visualization, Statistical Visualization, Data Storytelling, Data Integration, Dashboard, Data Manipulation, Microsoft Excel, Data Import/Export, Pivot Tables And Charts, Business Intelligence, Data Cleansing, Data Security

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      C

      Coursera

      Prototype to Success: Figma Prototyping Essentials

      Skills you'll gain: Figma (Design Software), Prototyping, Mockups, Interaction Design, Design Reviews, User Interface and User Experience (UI/UX) Design, Wireframing, Collaborative Software, UI Components, Usability Testing, Animations

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Gen AI - RAG Application Development using LlamaIndex

      Skills you'll gain: Large Language Modeling, Prompt Engineering, Generative AI Agents, Generative AI, Application Development, Data Storage Technologies, Query Languages, Natural Language Processing, Data Integration, Development Environment

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      S

      Starweaver

      Revolutionizing Finance: Mastering Blockchain Foundations

      Skills you'll gain: Blockchain, Ledgers (Accounting), FinTech, Payment Systems, Digital Assets, Financial Trading, Financial Services, Financial Systems, Transaction Processing, Emerging Technologies, Innovation, Cryptography, Application Development, Computer Programming Tools

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Data and Machine Learning for Technical Product Managers

      Skills you'll gain: Technical Communication, Technical Product Management, Workflow Management, Performance Metric, Data Analysis, Agile Methodology, Project Management, Stakeholder Communications, Communication, Data-Driven Decision-Making, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, R Programming

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Snowflake

      Snowflake Data Engineering

      Skills you'll gain: Data Pipelines, Database Management, Data Manipulation, Databases, Data Transformation, Extract, Transform, Load, Data Lakes, Data Warehousing, DevOps, Data Integration, SQL, Cloud Applications, CI/CD, Application Development, Artificial Intelligence and Machine Learning (AI/ML), Real Time Data, Data Import/Export, Role-Based Access Control (RBAC), Stored Procedure, Command-Line Interface

      4.8
      Rating, 4.8 out of 5 stars
      ·
      185 reviews

      Beginner · Professional Certificate · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Meta

      Meta iOS UI Development

      Skills you'll gain: iOS Development, Apple iOS, Apple Xcode, User Interface (UI), Mobile Development, Swift Programming, Unit Testing, User Interface (UI) Design, UI Components, Mobile Development Tools, Objective-C (Programming Language), Application Development, Data Structures, Programming Principles, Development Testing, Software Testing, Object Oriented Programming (OOP), Software Design Patterns, Integrated Development Environments, Development Environment

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Alteryx Mastery: Data Analytics & Workflow Automation

      Skills you'll gain: Data Import/Export, Alteryx, Data Visualization, Business Analytics, Data Governance, Workflow Management, Operational Efficiency, Data Cleansing, Data Management, Data Manipulation, Data Transformation, Data Analysis, Business Process Automation, Data Integration, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Monitoring, Security, and High Availability in Vault

      Skills you'll gain: System Monitoring, Kubernetes, Continuous Monitoring, Application Security, Hardening, Key Management, Disaster Recovery, Encryption, Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      W

      Whizlabs

      Exam Prep: Google Cloud Certified Cloud Digital Leader

      Skills you'll gain: Google Cloud Platform, Cloud Computing, Kubernetes, Cloud Security, Artificial Intelligence and Machine Learning (AI/ML), Cloud Storage, Data Storage, Analytics, Serverless Computing, Containerization, Cloud Infrastructure, Computer Networking, Virtual Machines, Scalability

      Beginner · Course · 1 - 3 Months

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…313233…401

    In summary, here are 10 of our most popular customer experience courses

    • Data Architect Capstone Project: SkillUp EdTech
    • 借助 Agentspace 加速知识交流: Google Cloud
    • Microsoft Power BI - The Complete Masterclass [2023 EDITION]: Packt
    • Prototype to Success: Figma Prototyping Essentials: Coursera
    • Gen AI - RAG Application Development using LlamaIndex: Packt
    • Revolutionizing Finance: Mastering Blockchain Foundations: Starweaver
    • Data and Machine Learning for Technical Product Managers: Coursera Instructor Network
    • Snowflake Data Engineering: Snowflake
    • Meta iOS UI Development: Meta
    • Alteryx Mastery: Data Analytics & Workflow Automation: Coursera Instructor Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok