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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Mainframe Developer

      Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Virtualization, Software Development Methodologies, Agile Methodology, Software Development, Virtualization and Virtual Machines, Test Driven Development (TDD), Programming Principles, Report Writing, Editing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • U

      University of Manchester

      Introduction to Molecular Spectroscopy

      Skills you'll gain: Laboratory Experience, Biochemistry, Chemistry, Quantitative Research, Vibrations, Engineering, Scientific, and Technical Instruments, Virtual Reality, Physics, Engineering Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.6K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Developing Interpersonal Skills

      Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Collaboration, Communication, Communication Strategies, Professional Development, Empathy, Assertiveness, Emotional Intelligence, Influencing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Managing Social and Human Capital

      Skills you'll gain: Human Capital, People Management, Human Resource Strategy, Leadership and Management, Decision Making, Organizational Structure, Organizational Effectiveness, Organizational Change, Organizational Leadership, Employee Performance Management, Team Motivation, Compensation and Benefits, Job Analysis, Talent Recruitment, Constructive Feedback

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Extract, Transform and Load Data in Power BI

      Skills you'll gain: Extract, Transform, Load, Power BI, Data Validation, Data Transformation, Data Cleansing, Data Storage, Data Quality, Data Analysis, Data Integration, Data Storage Technologies, Business Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      874 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Work Smarter with Microsoft PowerPoint

      Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft 365, Collaborative Software, Productivity Software, Microsoft Windows, Editing, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 3 Months

    • D

      Duke University

      Nanotechnology: A Maker’s Course

      Skills you'll gain: Prototyping, Engineering, Scientific, and Technical Instruments, Semiconductors, Chemistry, Manufacturing Processes, Laboratory Equipment, Micrometer, Laboratory Experience, Physics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Accelerate Your Job Search with AI

      Skills you'll gain: Professional Networking, Interviewing Skills, Professional Development, LinkedIn, Relationship Building, AI Personalization, Recruitment, Talent Sourcing, Personal Attributes, Adaptability, Problem Solving, Generative AI Agents, Writing and Editing, Value Propositions, Goal Setting, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      327 reviews

      Beginner · Course · 1 - 4 Weeks

    • É

      École Nationale des Ponts et Chaussées

      Mastering bitumen for better roads and innovative applications

      Skills you'll gain: Environmental Engineering, Environment Health And Safety, Civil Engineering, Transportation Operations, Construction, Market Dynamics, Transportation, Supply Chain, and Logistics, Material Handling, Chemical Engineering, Product Testing, Technical Standard, Performance Testing, Manufacturing Processes, Laboratory Testing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Build Basic Generative Adversarial Networks (GANs)

      Skills you'll gain: Generative AI, PyTorch (Machine Learning Library), Image Analysis, Deep Learning, Artificial Neural Networks, Applied Machine Learning, Data Ethics, Computer Vision, Artificial Intelligence, Unsupervised Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      O

      Olay

      Introduction to Cosmetic Science and Ingredients

      Skills you'll gain: Laboratory Experience, Quality Control, Product Development, Packaging and Labeling, Quality Assurance, Laboratory Equipment, Prototyping, Product Quality (QA/QC), New Product Development, Statistical Process Controls, Product Design, Good Manufacturing Practices, Quality Management, Quality Management Systems, Product Testing, Laboratory Testing, Chemistry, Safety Training, Personal Care, Safety Assurance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      415 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Executives and Business Leaders

      Skills you'll gain: Prompt Engineering, Risk Mitigation, Generative AI, Risk Analysis, Feasibility Studies, Data Ethics, Brainstorming, Generative AI Agents, Business Priorities, Return On Investment, Data Strategy, Business Leadership, Goal Setting, Artificial Intelligence, Business Solutions, Ideation, Business Strategy, Scalability, Business Transformation, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      466 reviews

      Intermediate · Specialization · 1 - 4 Weeks

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    1…333435…401

    In summary, here are 10 of our most popular customer experience courses

    • IBM Mainframe Developer: IBM
    • Introduction to Molecular Spectroscopy: University of Manchester
    • Developing Interpersonal Skills : IBM
    • Managing Social and Human Capital: University of Pennsylvania
    • Extract, Transform and Load Data in Power BI: Microsoft
    • Work Smarter with Microsoft PowerPoint: Microsoft
    • Nanotechnology: A Maker’s Course: Duke University
    • Accelerate Your Job Search with AI: Google
    • Mastering bitumen for better roads and innovative applications: École Nationale des Ponts et Chaussées
    • Build Basic Generative Adversarial Networks (GANs): DeepLearning.AI

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