• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google

      Diseño de Experiencia del Usuario (UX) de Google

      Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Design Elements And Principles, User Experience, User Research, User Interface and User Experience (UI/UX) Design, Human Factors, User Centered Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Foundations of Modern HTML & CSS

      Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Web Development Tools, Hypertext Markup Language (HTML), Web Design, Development Environment, Web Design and Development, Web Development, Front-End Web Development, Semantic Web, Web Content Accessibility Guidelines, Typography

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Cisco CCNA (200-301)

      Skills you'll gain: Routing Protocols, TCP/IP, Open Shortest Path First (OSPF), Network Administration, Virtual Local Area Network (VLAN), Network Routers, Network Routing, General Networking, Dynamic Host Configuration Protocol (DHCP), Ansible, Puppet (Configuration Management Tool), Software-Defined Networking, Local Area Networks, Network Security, Computer Networking, Command-Line Interface, Network Infrastructure, Wireless Networks, Security Awareness, Network Switches

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Java Development Capstone Project

      Skills you'll gain: Database Design, Restful API, User Requirements Documents, Containerization, Docker (Software), Model View Controller, Agile Methodology, Front-End Web Development, User Story, CI/CD, Java, Hibernate (Java), HTML and CSS, Full-Stack Web Development, Spring Boot, Java Platform Enterprise Edition (J2EE), Microservices, Back-End Web Development, MySQL, Software Architecture

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Introduction to Website Development Technologies

      Skills you'll gain: Hypertext Markup Language (HTML), Web Development, Bootstrap (Front-End Framework), Development Environment, Responsive Web Design, Version Control, GitHub, Cascading Style Sheets (CSS), Web Design, Front-End Web Development, Application Deployment, Javascript, Integrated Development Environments, Web Development Tools, Cloud Hosting

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      借助 Agentspace 加速知识交流

      Skills you'll gain: Google Workspace, OAuth, Generative AI Agents, Performance Analysis, API Gateway, Knowledge Transfer, Application Performance Management, Application Deployment, Performance Metric, Operational Efficiency, Agentic systems, Brainstorming, AI Personalization, Authentications, Data Integration, Identity and Access Management, Authorization (Computing), Data Store

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Advanced Agile for Product Managers: Scaling Agile Teams

      Skills you'll gain: Scaled Agile Framework, Agile Product Development, Agile Project Management, Sprint Planning, Agile Methodology, Collaborative Software, Cross-Functional Collaboration, Dependency Analysis, Strategic Leadership, Product Management, Product Roadmaps, Scalability, Leadership, Performance Measurement, Team Performance Management, Release Management, Prioritization, Capacity Management, Estimation

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      NLP – Machine Learning Models in Python

      Skills you'll gain: Dimensionality Reduction, Natural Language Processing, Text Mining, Applied Machine Learning, Statistical Machine Learning, Machine Learning Algorithms, Supervised Learning, Unsupervised Learning, Python Programming, Scikit Learn (Machine Learning Library), Machine Learning, Predictive Modeling, Linear Algebra, Algorithms

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Hands-on BGP

      Skills you'll gain: Border Gateway Protocol, Routing Protocols, Multiprotocol Label Switching, Network Routing, Network Routers, Virtual Private Networks (VPN), Network Troubleshooting, System Configuration, Configuration Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Azure Data Storage Solutions

      Skills you'll gain: Microsoft Azure, Azure Synapse Analytics, Data Integration, Cloud Storage, Data Lakes, Data Pipelines, Data Storage, Databricks, Microsoft SQL Servers, NoSQL, .NET Framework, Data Security, Real Time Data, Encryption, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Healthcare IT Support

      Skills you'll gain: Medical Privacy, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Medical Equipment and Technology, Security Awareness, Cloud Security, Personally Identifiable Information, Encryption, Help Desk Support, Desktop Support, End User Training and Support, Health Care, Technical Support and Services, Decision Support Systems, Health Care Procedure and Regulation, Clinical Data Management, Patient Education and Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Foundations of ML & Python for Data Science

      Skills you'll gain: Data Manipulation, Python Programming, Probability & Statistics, Pandas (Python Package), Data Science, Statistical Analysis, NumPy, Applied Machine Learning, Machine Learning, Machine Learning Algorithms, Descriptive Statistics, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis, Probability

      Beginner · Course · 1 - 4 Weeks

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…353637…401

    In summary, here are 10 of our most popular customer experience courses

    • Diseño de Experiencia del Usuario (UX) de Google: Google
    • Foundations of Modern HTML & CSS: Packt
    • Cisco CCNA (200-301): Packt
    • Java Development Capstone Project: IBM
    • Introduction to Website Development Technologies: Packt
    • 借助 Agentspace 加速知识交流: Google Cloud
    • Advanced Agile for Product Managers: Scaling Agile Teams: Coursera Instructor Network
    • NLP – Machine Learning Models in Python: Packt
    • Hands-on BGP: Packt
    • Azure Data Storage Solutions : Whizlabs

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok