Skills you'll gain: Diversity and Inclusion, Business Leadership, Strategic Leadership, Product Strategy, Talent Management, Business Strategies, Corporate Strategy, Generative AI, Security Strategy, Cross-Functional Collaboration, Artificial Intelligence, Ethical Standards And Conduct, Machine Learning, Communication Strategies

Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Microsoft Azure, Applied Machine Learning, Python Programming, Machine Learning, Machine Learning Algorithms, Data Science, Image Analysis, Computer Vision, Application Deployment, Natural Language Processing, Application Programming Interface (API)

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Willingness To Learn, Performance Metric, Customer experience improvement, Verbal Communication Skills, Emotional Intelligence, Problem Solving

Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Network Architecture, Cloud Platforms, Cloud Computing Architecture, Containerization, Computer Networking, Digital Transformation, Kubernetes, Microservices, Infrastructure Architecture, Hardware Architecture, Operational Efficiency, General Networking, Telecommunications, Virtualization, Risk Management Framework

Skills you'll gain: Prompt Engineering, Business Correspondence, Target Audience, Business Communication, Strategic Communication, Business Writing, Social Media Content, Communication, ChatGPT, Generative AI, Communication Strategies, Meeting Facilitation, Content Creation, Writing, Social Media, Taking Meeting Minutes, Artificial Intelligence, Document Management

Skills you'll gain: Prospecting and Qualification, Lead Generation, Consumer Behaviour, Sales Enablement, Sales Management, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Content Marketing, Business Strategy, Customer experience strategy (CX), Customer Retention

Skills you'll gain: Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Strategy, Solution Selling, Customer Relationship Building, Prospecting and Qualification, Rapport Building, Product Demonstration, Negotiation, Product Knowledge, Setting Appointments, Return On Investment, Cost Benefit Analysis

Skills you'll gain: Press Releases, Media Relations, Public Relations, Strategic Communication, Marketing Communications, Brand Strategy, Storytelling, Social Media, Writing

Skills you'll gain: Cultural Diversity, Diversity Awareness, Cultural Sensitivity, Anthropology, Ethical Standards And Conduct, Sociology, Environmental Issue, Science and Research

Skills you'll gain: Real Time Data, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Analytics, Content Strategy, Text Mining, Data-Driven Decision-Making