Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Analytics Course Catalog
- Status: Free TrialStatus: AI skills
Skills you'll gain: NoSQL, Data Warehousing, IBM Cognos Analytics, Dashboard, Data Visualization, Apache Spark, Apache Hadoop, SQL, Linux Commands, Database Administration, Web Scraping, Data Pipelines, Database Design, Extract, Transform, Load, Interviewing Skills, Generative AI, Jupyter, Python Programming, Data Science, Data Analysis
- Status: Free Trial
CVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
- Status: Free Trial
Skills you'll gain: A/B Testing, Key Performance Indicators (KPIs), Performance Analysis, Performance Measurement, Marketing Analytics, Advertising Campaigns, Presentations, Campaign Management, Marketing, Data-Driven Decision-Making, Advertising, Facebook, Social Media Marketing, Data Analysis, Target Audience
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: People Analytics, Performance Measurement, Workforce Planning, Human Resources Management and Planning, Talent Management, Organizational Effectiveness, Workforce Management, Employee Performance Management, Analytics, Performance Management, Data Analysis, Data-Driven Decision-Making, Collaboration, Employee Retention, Network Analysis, Predictive Analytics, Diversity Equity and Inclusion Initiatives
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Company, Product, and Service Knowledge, Communication, Applicant Tracking Systems
- Status: Free Trial
Skills you'll gain: Analytical Skills, Data Analysis, Spreadsheet Software, Data Storytelling, Interviewing Skills, Data Presentation, Google Sheets, Business Analysis, Presentations, Portfolio Management, Data Visualization, Data Cleansing
- Status: Free Trial
Skills you'll gain: Data Ethics, Data Analysis, Data-Driven Decision-Making, Data Literacy, Analytics, Spreadsheet Software, Business Analytics, Data Cleansing, Exploratory Data Analysis, Data Collection, Data Processing, Query Languages, Data Visualization Software, Data Visualization, SQL
- Status: Preview
University of Washington
Skills you'll gain: Text Mining, Statistical Analysis, Unstructured Data, R Programming, Data Visualization Software, Regression Analysis, Data Analysis, Scripting, Data Collection, Python Programming, Application Programming Interface (API)
- Status: NewStatus: Free TrialStatus: AI skills
DeepLearning.AI
Skills you'll gain: Data Storytelling, Dashboard, Data Visualization, Data Presentation, Analytics, Data Literacy, Data Analysis, Google Sheets, Regression Analysis, Statistical Analysis, Spreadsheet Software, LinkedIn, Statistics, Statistical Hypothesis Testing, Web Scraping, Pandas (Python Package), Relational Databases, Data Ethics, Time Series Analysis and Forecasting, Descriptive Statistics
- Status: Preview
Campus BBVA
Skills you'll gain: Data Storytelling, Business Analytics, Business Intelligence, Analytics, Data Analysis, Data-Driven Decision-Making, Descriptive Statistics, Probability & Statistics, Data Quality, Big Data, Statistical Methods, Statistical Inference, Statistical Hypothesis Testing, Exploratory Data Analysis
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Network Analysis, Applied Machine Learning, Visualization (Computer Graphics), Data Visualization, Graph Theory, JSON, Text Mining, Machine Learning, Data Visualization Software, Natural Language Processing, Data Storytelling, Network Model, Statistical Analysis, Social Sciences, Sociology, Relational Databases, Artificial Intelligence, Data Processing, Color Theory, Data Manipulation
- Status: Preview
Johns Hopkins University
Skills you'll gain: Microsoft Excel, Data Presentation, Operations Research, Regression Analysis, Excel Formulas, Pivot Tables And Charts, Business Analytics, Business Analysis, Business Modeling, Mathematical Modeling, Resource Allocation, Spreadsheet Software, Statistical Methods, Financial Modeling, Productivity Software, Process Optimization, Complex Problem Solving, Transportation Operations
Customer Analytics learners also search
In summary, here are 10 of our most popular customer analytics courses
- IBM Data Engineering: IBM
- Introduction to Customer Service: CVS Health
- Marketing Analytics with Meta: Meta
- People Analytics: University of Pennsylvania
- CVS Health Call Center Customer Service: CVS Health
- Google Data Analytics Capstone: Complete a Case Study: Google
- Foundations: Data, Data, Everywhere: Google
- Social Media Data Analytics: University of Washington
- DeepLearning.AI Data Analytics: DeepLearning.AI
- Business Analytics : Campus BBVA