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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Preview
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      C

      Coursera

      YouTube Insights: Crack the Algorithm

      Skills you'll gain: Content Performance Analysis, Content Strategy, Web Analytics, Content Creation, Social Media Content, Social Media Strategy, Digital Content, Key Performance Indicators (KPIs), Performance Metric, Growth Strategies, Performance Analysis, Digital Media Strategy, Promotional Strategies, Customer Insights, Target Audience

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      How Technology Will Shape Marketing with Jagdish Sheth

      Skills you'll gain: Digital Advertising, Marketing, MarTech, Advertising, Marketing Communications, Sales, Social Media, Marketing Strategy and Techniques, Digital Marketing, Real Time Data, Promotional Strategies, E-Commerce, Emerging Technologies, Customer Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      AWS Data Processing and Analysis

      Skills you'll gain: AWS Kinesis, Real Time Data, Apache Spark, Apache Hive, Data Pipelines, Apache Hadoop, Data Processing, Extract, Transform, Load, Amazon Web Services, Serverless Computing, Data Lakes, Data Visualization, Amazon S3, Query Languages, Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Emerging Markets - Jagdish Sheth

      Skills you'll gain: Global Marketing, Regulatory Compliance, Innovation, Corporate Sustainability, Marketing Strategies, Market Dynamics, Market Analysis, International Finance, Brand Management, Market Opportunities, Strategic Thinking, Product Development, Consumer Behaviour

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Miro for Beginners: Create a Product Innovation Board

      Skills you'll gain: Collaborative Software, Brainstorming, Innovation, Design Thinking, Ideation, New Product Development, Product Development, Strategic Planning, Collaboration, Analysis, Project Management

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Legal Researchers: Accelerating Case Analysis

      Skills you'll gain: Legal Research, Generative AI, ChatGPT, Legal Writing, Legal Strategy, Prompt Engineering, Data Ethics, Case Law, Artificial Intelligence, Quality Assurance, Human Factors, Natural Language Processing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Product Reviews Text-based Search - OpenAI Text Embedding

      Skills you'll gain: Dimensionality Reduction, OpenAI, Application Development, Exploratory Data Analysis, Application Programming Interface (API), Scatter Plots, Text Mining, Python Programming, Natural Language Processing, Data Manipulation

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      I

      Illinois Tech

      Cloud Computing Security - Bachelor's

      Skills you'll gain: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Incident Response, Computer Security Incident Management, Cloud Computing, Network Security, Data Security, Cloud Computing Architecture, Data Loss Prevention, Application Security, Cloud Services, Encryption, Security Management, Intrusion Detection and Prevention, Firewall, Authorization (Computing), Infrastructure Security, Role-Based Access Control (RBAC), Continuous Monitoring

      Build toward a degree

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      Linux Shell Scripting - Advanced

      Skills you'll gain: Bash (Scripting Language), Shell Script, Unix Shell, Scripting, Linux Commands, Unix Commands, Linux, Command-Line Interface, Unix, User Interface (UI), Graphical Tools

      Advanced · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      MLOps in R: Deploying machine learning models using vetiver

      Skills you'll gain: MLOps (Machine Learning Operations), Continuous Deployment, Application Deployment, Tidyverse (R Package), R Programming, Dashboard, Health Informatics, Applied Machine Learning, Continuous Monitoring, Predictive Modeling, Machine Learning Methods, Statistical Machine Learning, Docker (Software), Application Programming Interface (API)

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Advanced Network Analysis and Incident Response

      Skills you'll gain: Incident Response, Computer Security Incident Management, Cyber Threat Intelligence, Intrusion Detection and Prevention, Anomaly Detection, Cyber Security Strategy, Threat Detection, Network Analysis, Network Security, Network Monitoring, NIST 800-53, Cloud Security

      Intermediate · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Comment utiliser l'automatisation pour envoyer des e-mails avec MailChimp

      Skills you'll gain: Email Marketing, Marketing Automation, Automation, Campaign Management, Customer Acquisition Management, Registration, Marketing, E-Commerce, Social Media, Business

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer experience courses

    • YouTube Insights: Crack the Algorithm: Coursera
    • How Technology Will Shape Marketing with Jagdish Sheth: Kennesaw State University
    • AWS Data Processing and Analysis: Packt
    • Emerging Markets - Jagdish Sheth: Kennesaw State University
    • Miro for Beginners: Create a Product Innovation Board: Coursera Project Network
    • GenAI for Legal Researchers: Accelerating Case Analysis: Coursera Instructor Network
    • Product Reviews Text-based Search - OpenAI Text Embedding: Coursera Project Network
    • Cloud Computing Security - Bachelor's: Illinois Tech
    • Linux Shell Scripting - Advanced: Packt
    • MLOps in R: Deploying machine learning models using vetiver: Coursera Project Network

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