• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      P

      Packt

      C# Basics For Absolute Beginners in C# and .NET

      Skills you'll gain: Debugging, Development Environment, .NET Framework, C# (Programming Language), Integrated Development Environments, Microsoft Visual Studio, Programming Principles

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Financial Leadership in Hospitality

      Skills you'll gain: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Budget Management, Vendor Relationship Management, Performance Measurement, Budgeting, Financial Analysis, Financial Forecasting, Variance Analysis, Forecasting, Financial Management, Operating Budget, Corporate Sustainability, Business Process

      4.9
      Rating, 4.9 out of 5 stars
      ·
      17 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      B

      Board Infinity

      Introduction to JUnit

      Skills you'll gain: Object Oriented Programming (OOP), Eclipse (Software), Java Programming, Development Environment, Programming Principles, Computer Programming, Unit Testing, Debugging, Virtual Machines

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Strategic Leadership: Visionary Skills for Success

      Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Culture Transformation, Organizational Strategy, Emotional Intelligence, Conflict Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Google AI Essentials

      Skills you'll gain: Prompt Engineering, Generative AI, Workflow Management, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Artificial Intelligence, Process Optimization, ChatGPT, Productivity Software, Workforce Development, Strategic Thinking, Security Awareness, Diversity Awareness, Risk Management Framework, Digital Transformation, Innovation, Technical Writing, Emerging Technologies, Machine Learning Software

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Azure Data Engineering: Cosmos DB, SQL & Analytics

      Skills you'll gain: Dashboard, Azure Synapse Analytics, Microsoft Azure, Transact-SQL, Data Storage, Data Architecture, Performance Tuning, Query Languages, SQL, NoSQL, Cloud-Native Computing, Data Processing, Business Intelligence, Analytics, Cloud Computing Architecture, Data Integration, Data Modeling, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Managing Hybrid & AI-Augmented Teams: The Future of Work

      Skills you'll gain: Diversity and Inclusion, Organizational Leadership, Team Leadership, Strategic Leadership, People Management, Leadership, Business Ethics, Innovation, Leadership and Management, Business Leadership, Artificial Intelligence, Virtual Teams, Telecommuting, Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Digital Advertising

      Skills you'll gain: Search Engine Marketing, Google Ads, Digital Advertising, Online Advertising, Advertising Campaigns, Pay Per Click Advertising, Paid media, Advertising, Marketing, Keyword Research, Lead Generation, Social Media Campaigns, Marketing Analytics, LinkedIn, Marketing Strategies, B2B Sales, Facebook, Target Audience, Bidding

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Patient Care Coordinators and Case Management

      Skills you'll gain: Generative AI Agents, ChatGPT, Generative AI, Patient Coordination, Practice Management Software, Care Coordination, Case Management, Health Technology, Technology Roadmaps, Health Care Administration, Medical History Documentation, Prompt Engineering, Health Information Management and Medical Records, Change Control, Business Process Automation, Automation, Software As A Service

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Working with SSH

      Skills you'll gain: Hardening, Remote Access Systems, Linux Servers, Linux Administration, Linux, Linux Commands, Network Security, Authentications, Key Management, Public Key Infrastructure, Software Installation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Getting Started with Flutter & Dart

      Skills you'll gain: Flutter (Software), Mobile Development, UI Components, Cross Platform Development, iOS Development, Maintainability, Microsoft Visual Studio, Development Environment, Application Development, Object Oriented Programming (OOP), Programming Principles, Computer Programming

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      HashiCorp Certified - Vault Associate Course

      Skills you'll gain: Authentications, Data Security, Cloud Security, Application Security, Key Management, Data Architecture, Encryption, Cyber Security Policies, Role-Based Access Control (RBAC), Identity and Access Management, Authorization (Computing), IT Security Architecture, System Configuration, Command-Line Interface, Application Programming Interface (API)

      Intermediate · Course · 1 - 3 Months

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…495051…402

    In summary, here are 10 of our most popular customer experience courses

    • C# Basics For Absolute Beginners in C# and .NET: Packt
    • Financial Leadership in Hospitality: Starweaver
    • Introduction to JUnit: Board Infinity
    • Strategic Leadership: Visionary Skills for Success: Coursera Instructor Network
    • Google AI Essentials: Google
    • Azure Data Engineering: Cosmos DB, SQL & Analytics: Coursera Instructor Network
    • Managing Hybrid & AI-Augmented Teams: The Future of Work: Coursera Instructor Network
    • Digital Advertising: SkillUp EdTech
    • GenAI for Patient Care Coordinators and Case Management: Coursera Instructor Network
    • Working with SSH: Packt

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok