Skills you'll gain: Salesforce, Business Process Automation, Process Design, Salesforce Development, Workflow Management, Data Access, Automation, Authorization (Computing), Operational Efficiency, Data Sharing, Role-Based Access Control (RBAC), Data Security, Identity and Access Management, Application Security, Sales Enablement

Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, B2B Sales, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

Skills you'll gain: Sales Strategy, Sales, Customer Analysis, Regression Analysis, Product Knowledge, Cross Selling, Personalized Service, Data Analysis, Predictive Analytics, Forecasting, Business Metrics, Machine Learning Methods

Skills you'll gain: Target Audience, Blogs, Copywriting, User Feedback, Writing, Content Creation, Product Knowledge, Generative AI, Editing, Product Promotion

Skills you'll gain: Work Breakdown Structure, Scheduling, Project Schedules, Timelines, Project Performance, Benchmarking, Project Management Software, Corrective and Preventive Action (CAPA), Performance Analysis, Variance Analysis

Skills you'll gain: Serverless Computing, Agentic systems, Generative AI Agents, API Gateway, Amazon Web Services, Cloud Applications, Prompt Engineering, Cloud Computing Architecture, Customer Relationship Management, Security Controls

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Sales Management, Sales Process, Sales Development, Employee Onboarding, Sales Strategy, Employee Coaching, Process Design, Team Management, Employee Training, Target Market, Recruitment Strategies, Goal Setting

Skills you'll gain: Business Economics, Economics, Gross Profit, Financial Policy, Corporate Finance, Financial Data, Financial Market, Supply And Demand, Banking, Market Dynamics, Forecasting

Skills you'll gain: Canva (Software), Creative Design, Branding, Graphic and Visual Design, Social Media Content, Brand Strategy, Marketing Collateral, Account Management

Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Customer experience strategy (CX), Customer Analysis, Consumer Behaviour, Marketing Management, Marketing Effectiveness, Digital Marketing, Sales Process, Content Strategy, Customer Engagement, Brand Awareness