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Explore the Patient Care Course Catalog
- Status: Free
Coursera Project Network
Skills you'll gain: Self Service Technologies, Automation, Business Process Automation, Artificial Intelligence, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Communications Management, Scheduling, Company, Product, and Service Knowledge
- Status: Preview
National Taiwan University
Skills you'll gain: Nephrology, Dialysis, Critical Care, Life Support, Public Health and Disease Prevention, Infectious Diseases, Epidemiology, Medical Equipment and Technology, Chronic Diseases, Public Health, Health Care, Medical Science and Research, Surgery, Health Policy
Johns Hopkins University
Skills you'll gain: Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Design Thinking, Product Planning, New Product Development, Stakeholder Management, Product Development, Prototyping, User Interface (UI), Technology Roadmaps, Health Care, Product Strategy, Technical Consulting, Technology Solutions
- Status: Preview
Northeastern University
Skills you'll gain: Healthcare Ethics, Business Ethics, Ethical Standards And Conduct, Health Care Administration, Healthcare Industry Knowledge, Patient Safety, Decision Making, Risk Management, Critical Thinking, Conflict Management, Organizational Strategy, Business Strategy, Analysis
- Status: Preview
Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
- Status: NewStatus: Free Trial
University of Michigan
Skills you'll gain: Health Informatics, Strategic Communication, Strategic Planning, Business Planning, Innovation, Telehealth, Organizational Strategy, Design Thinking, Business Strategy, Health Care Administration, Health Care, Emerging Technologies, Goal Setting, User Centered Design
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Cloud Services, Performance Metric, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Negotiation, Communication
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Expectation Management, Data-Driven Decision-Making, Business Relationship Management
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
University of Michigan
Skills you'll gain: Health Disparities, Health Equity, Health Policy, Health Systems, Diversity Awareness, Healthcare Ethics, Socioeconomics, Healthcare Industry Knowledge, Cultural Responsiveness, Community Health
- Status: Preview
Northeastern University
Skills you'll gain: Workforce Planning, Workforce Management, Human Resource Strategy, Human Resources Management and Planning, Community Health, Performance Measurement, Health Care Administration, Talent Management, Employee Surveys, Interviewing Skills, Needs Assessment, Demand Planning, Forecasting
- Status: Preview
Pontificia Universidad Católica de Chile
Skills you'll gain: Public Health, Public Health and Disease Prevention, Infectious Diseases, Health Policy, Nutrition and Diet, Environmental Science, Health Care, Epidemiology, Food Safety and Sanitation, Environment, Microbiology, Research
Patient Care learners also search
In summary, here are 10 of our most popular patient care courses
- Synthflow for Beginners: Build a Voice AI Receptionist: Coursera Project Network
- Pioneers of Medicine and Medical Breakthroughs in Taiwan: National Taiwan University
- Technology and Product Planning: Johns Hopkins University
- Intro to Managing Ethics in the Workplace & Marketplace: Northeastern University
- Servicio al cliente desde el punto de vista logístico: UBITS
- Healthcare Strategy and Innovation: University of Michigan
- What Are Service-Level Agreements (SLAs)?: Coursera Instructor Network
- How to Develop an Account Strategy: Coursera Instructor Network
- GenAI for Customer Service Representatives: Coursera Instructor Network
- Causes of Racial Inequity in Healthcare: University of Michigan