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Explore the Customer Journey Course Catalog
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, User Story, Agile Software Development, Continuous Delivery, Agile Methodology, Scrum (Software Development), Agile Product Development, Continuous Deployment, Design Thinking, DevOps, Software Development Methodologies, User Experience Design, Software Development, Team Management, A/B Testing, Analytics, Product Management, Agile Project Management, Persona (User Experience), Product Development
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, OpenAI, ChatGPT, Process Design, IBM Cloud, Machine Learning, Self Service Technologies, Business Process Automation, Artificial Intelligence, Deep Learning, Application Deployment, Automation, Large Language Modeling, Natural Language Processing, Technical Writing, Customer Service, Image Analysis, Data Science
- Status: Free Trial
Google Cloud
Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, PostgreSQL, Data Migration, Database Architecture and Administration, Cloud Computing Architecture, Database Administration, Cloud-Based Integration, Application Deployment, Containerization, MySQL, Identity and Access Management, Cloud Services, Generative AI, Cloud Computing, Cloud Applications, Google Cloud Platform, Database Design, Database Management
- Status: Free Trial
Skills you'll gain: Data Validation, SQL, Spreadsheet Software, Data Analysis, Excel Formulas, Query Languages, Data Manipulation, Data Integration, Pivot Tables And Charts, Data Cleansing, Data Transformation
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Complaint Resolution, Customer Relationship Management, Customer experience improvement, Customer Engagement, Company, Product, and Service Knowledge, Active Listening, Communication, Ethical Standards And Conduct
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing
- Status: Free Trial
Skills you'll gain: Target Audience, Customer experience strategy (CX), Social Media Marketing, Social Media Strategy, Social Media, Key Performance Indicators (KPIs), Marketing Channel, Goal Setting, Marketing Strategies, Marketing, Facebook, Instagram, Digital Marketing, Policy Development, LinkedIn
- Status: Free Trial
IE Business School
Skills you'll gain: Survey Creation, Consumer Behaviour, Market Research, Marketing, Research Design, Customer Insights, Market Analysis, Business Research, Experimentation, Target Market, Data Collection, Business Marketing, Business-To-Consumer, Data Analysis, Decision Making, Psychology
University of California, Davis
Skills you'll gain: Content Marketing, Content Strategy, Marketing Strategy and Techniques, Content Creation, Customer experience strategy (CX), Marketing Analytics, Target Audience, Copywriting, Multimedia, Branding, Video Production, Business Ethics, Storytelling, Writing
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Kubernetes, Application Performance Management, Site Reliability Engineering, Cloud Infrastructure, Google Cloud Platform, Microservices, Identity and Access Management, Generative AI, Cloud Applications, Cloud Services, CI/CD, Cloud Computing, System Monitoring, Containerization, Cloud Security, Application Deployment, Culture Transformation, Event Monitoring, Service Level
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Active Listening, Interviewing Skills, Retail Sales, Cross Selling, Data Entry, Time Management, Professionalism, Customer Complaint Resolution, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Inquiries, Customer Engagement, Retail Store Operations, Communication
- Status: Free Trial
Imperial College London
Skills you'll gain: Linear Algebra, Dimensionality Reduction, NumPy, Regression Analysis, Calculus, Probability & Statistics, Integral Calculus, Machine Learning Methods, Statistical Analysis, Statistics, Advanced Mathematics, Jupyter, Machine Learning Algorithms, Data Science, Mathematical Modeling, Applied Mathematics, Geometry, Artificial Neural Networks, Python Programming, Algorithms
In summary, here are 10 of our most popular customer journey courses
- Agile Development:Â University of Virginia
- AI Foundations for Everyone:Â IBM
- Google Cloud Database Engineer:Â Google Cloud
- Analyze Data to Answer Questions:Â Google
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Introduction to CRM with HubSpot:Â Coursera Project Network
- Introduction to Social Media Marketing:Â Meta
- Market Research and Consumer Behavior:Â IE Business School
- The Strategy of Content Marketing:Â University of California, Davis
- Preparing for Google Cloud Certification: Cloud DevOps Engineer:Â Google Cloud