Skills you'll gain: Prompt Engineering, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Authentications, Load Balancing, Role-Based Access Control (RBAC), Firewall, Network Security, Identity and Access Management, Cloud Security, Cloud Computing Architecture, Generative AI, Cloud Applications, Network Architecture, Containerization, Network Monitoring, Virtual Private Networks (VPN)

Skills you'll gain: Prompt Engineering, Generative AI, Commercialization, Product Lifecycle Management, Product Improvement, Product Management, Stakeholder Communications, Customer experience improvement, Technical Product Management, ChatGPT, Risk Management, AI Personalization, New Product Development, Product Development, Product Strategy, Innovation, Business Ethics, Artificial Intelligence, Creativity, Large Language Modeling

Skills you'll gain: Stakeholder Management, Software Development Life Cycle, Agile Software Development, Project Management, Agile Methodology, Project Management Life Cycle, Software Architecture, Project Documentation, Project Closure, Development Environment, Sprint Planning, Stakeholder Engagement, Computer Systems, Professional Networking, Information Technology, Risk Management, Leadership, Agile Project Management, Project Management Institute (PMI) Methodology, Communication

Skills you'll gain: People Analytics, Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Financial Statement Analysis, Analytics, Data-Driven Decision-Making, Operational Analysis, Descriptive Analytics, Predictive Analytics, Performance Measurement, Financial Analysis, Peer Review, Workforce Planning, Human Resources Management and Planning, Talent Management, Consumer Behaviour, Data Analysis, Financial Accounting

Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Active Listening, Interviewing Skills, Retail Sales, Cross Selling, Data Entry, Time Management, Professionalism, Customer Complaint Resolution, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Inquiries, Customer Engagement, Retail Store Operations, Communication

Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Target Audience, Customer experience strategy (CX), Social Media Marketing, Social Media Strategy, Social Media, Social Media Management, Key Performance Indicators (KPIs), Marketing Channel, Goal Setting, Marketing Strategies, Marketing, Facebook, Instagram, Digital Marketing, LinkedIn

Skills you'll gain: Prompt Engineering, Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Load Balancing, Firewall, Network Performance Management, Cloud Computing Architecture, Generative AI, Network Security, Cloud Applications, Network Architecture, Containerization, Identity and Access Management, Network Monitoring, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting

Skills you'll gain: Prompt Engineering, Kubernetes, Application Performance Management, Site Reliability Engineering, Cloud Infrastructure, Google Cloud Platform, Microservices, Identity and Access Management, Generative AI, Cloud Applications, Cloud Services, CI/CD, Cloud Computing, System Monitoring, Containerization, Cloud Security, Application Deployment, Culture Transformation, Event Monitoring, Service Level

Skills you'll gain: Prompt Engineering, Generative AI Agents, ChatGPT, Generative AI, Agentic systems, OpenAI, Data Ethics, AI Personalization, Artificial Intelligence, Large Language Modeling, Business Process Automation, Automation, Application Programming Interface (API), Natural Language Processing, Application Development, Scenario Testing, Performance Testing

Skills you'll gain: HubSpot CRM, Customer Support, Process Optimization, Digital Transformation, Customer Relationship Management (CRM) Software, Process Improvement, Customer Relationship Management, Technology Strategies, Business Technologies, Business Transformation, Business Development

Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing