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    Results for "inbound calls"

    • Status: Free
      Free
      C

      Coursera Project Network

      Build a Chatbot with Voiceflow: Ecommerce Customer Support

      Skills you'll gain: Customer Support, ChatGPT, Application Deployment, Product Support, Customer Service, Customer Inquiries, E-Commerce, Order Management, Artificial Intelligence, User Flows, Automation, Natural Language Processing

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Earth Economics

      Skills you'll gain: Economics, Economics, Policy, and Social Studies, Economic Development, Socioeconomics, International Relations, Business Economics, Data Analysis, Public Policies, Graphing, Environment and Resource Management, Data Collection, Policy Analysis, Trend Analysis, Policy Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      87 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      D

      DeepLearning.AI

      Function-Calling and Data Extraction with LLMs

      Skills you'll gain: Large Language Modeling, Generative AI Agents, Unstructured Data, Prompt Engineering, Web Services, Generative AI, Database Application, Application Development, Restful API, Business Process Automation, Artificial Intelligence and Machine Learning (AI/ML), Application Programming Interface (API)

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: Customer Insights, ChatGPT, AI Personalization, Customer Engagement, Generative AI, Customer experience improvement, Cost Reduction, Prompt Engineering, Personalized Service, Workflow Management, Inbound Calls, Customer Service, Operational Efficiency, Artificial Intelligence, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Improve Communication Processes Using Gmail

      Skills you'll gain: Gmail, Workflow Management, Organizational Skills, Calendar Management, Productivity Software, Administrative Support and Clerical Tasks, Prioritization, Communication Planning, Internal Communications, Scheduling, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      25 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Dialogflow CX: Enable IVR Features for your Voice Agent

      Skills you'll gain: Google Cloud Platform, Self Service Technologies, Generative AI Agents

      Beginner · Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Use AI Builder and Power Apps to Process Invoice Data

      Skills you'll gain: Microsoft Power Platform, Expense Management, Invoicing, Artificial Intelligence, Data Store, Business Process Automation, Microsoft 365

      4.5
      Rating, 4.5 out of 5 stars
      ·
      34 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Operations and Patient Safety for Healthcare IT Staff

      Skills you'll gain: Patient Safety, Telehealth, Health Technology, Medical Equipment and Technology, Technical Support, Change Control, Help Desk Support, Practice Management Software, Health Care, Electronic Medical Record, Technical Documentation, Disaster Recovery

      4.8
      Rating, 4.8 out of 5 stars
      ·
      194 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Hacking and Patching

      Skills you'll gain: Code Review, Penetration Testing, Vulnerability Assessments, Secure Coding, Application Security, Security Testing, Software Design Patterns, SQL, Amazon Web Services, Operating Systems, Amazon Elastic Compute Cloud

      4
      Rating, 4 out of 5 stars
      ·
      275 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Synthflow for Beginners: Build a Voice AI Receptionist

      Skills you'll gain: Health Technology, Self Service Technologies, Artificial Intelligence, Generative AI Agents, Real Time Data, Customer Communications Management, Customer Service, Dental Care, Systems Integration, System Configuration

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Google Cloud Speech API: Qwik Start

      Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), Cloud Applications, Application Development, Machine Learning

      Beginner · Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Cypress end to end testing and intercepting network call

      Skills you'll gain: JavaScript Frameworks, Web Development Tools, Test Automation, Ajax, System Testing, Software Testing, Web Applications, Scenario Testing, Network Routing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      10 reviews

      Advanced · Guided Project · Less Than 2 Hours

    1…8910…16

    In summary, here are 10 of our most popular inbound calls courses

    • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
    • Earth Economics: Erasmus University Rotterdam
    • Function-Calling and Data Extraction with LLMs: DeepLearning.AI
    • GenAI for Call Centers: AI-Driven Customer Success: Coursera Instructor Network
    • Improve Communication Processes Using Gmail: Coursera Project Network
    • Dialogflow CX: Enable IVR Features for your Voice Agent: Google Cloud
    • Use AI Builder and Power Apps to Process Invoice Data: Coursera Project Network
    • Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University
    • Hacking and Patching: University of Colorado System
    • Synthflow for Beginners: Build a Voice AI Receptionist: Coursera Project Network

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