Skills you'll gain: ServiceNow, Systems Administration, Service Management, Database Application, Security Controls, Role-Based Access Control (RBAC), Identity and Access Management, Information Technology Infrastructure Library, Business Process Automation, System Configuration, Application Development, Automation, Content Management, Incident Management

Skills you'll gain: Microsoft Azure, Cloud Services, Virtualization, Cloud Computing, Virtual Machines, Cloud Platforms, Cloud Storage, Cloud Infrastructure, Virtual Private Networks (VPN), Public Cloud, General Networking, Database Management Systems, Scalability

Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Data Storage Technologies, Cloud Computing, Servers, System Configuration, Technical Support and Services, Virtualization, User Accounts

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Improvement, Service Design, Agile Methodology, Governance, Risk Management Framework, Organizational Structure, Strategic Partnership, IT Infrastructure, Information Management

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Azure Active Directory, Role-Based Access Control (RBAC), Group Policy, Microsoft Windows, Application Deployment, Endpoint Security, Enterprise Application Management, Active Directory, Enterprise Security, Windows Servers, Identity and Access Management, Patch Management, Security Controls, Cloud Applications, Mobile Security, System Configuration, Microsoft Servers, Desktop Support, System Monitoring

Skills you'll gain: Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering, Help Desk Support, Network Support, IT Automation, Product Support, Data Ethics, Artificial Intelligence, Automation