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Results for "telemarketing"
Starweaver
Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer experience strategy (CX), Customer Data Management, Customer Insights, Customer Engagement, Customer Service, Customer Retention, Customer experience improvement, Personalized Service, Marketing Strategies, Data-Driven Decision-Making, Technology Strategies, Business Technologies, Automation
Status: FreeGeorgia Institute of Technology
Skills you'll gain: Telephone Skills, Verbal Communication Skills, Language Competency, Vocabulary, Professionalism, English Language, Communication
Status: FreeCoursera Instructor Network
Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement
University of California, Davis
Skills you'll gain: Fundraising, Campaign Management, Direct Marketing, Target Audience, Email Marketing, Telemarketing, Lead Generation, Event Management, Relationship Building, Data-Driven Decision-Making, Cross-Channel Marketing, Communication Strategies
Georgia Institute of Technology
Skills you'll gain: Sales Presentation, Presentations, Business Writing, Business Correspondence, Verbal Communication Skills, Public Speaking, Cultural Diversity, Business Communication, Professional Networking, Cultural Sensitivity, Writing, English Language, Vocabulary, Communication, Writing and Editing, Interpersonal Communications, LinkedIn, Grammar, Instagram, Concision
University of Washington
Skills you'll gain: Oral Expression, Negotiation, Proposal Writing, Presentations, Sales Presentation, Persuasive Communication, Event Planning, Business Writing, Peer Review, Business Communication, Taking Meeting Minutes, Public Speaking, Business Planning, Business Correspondence, Microsoft PowerPoint, Meeting Facilitation, Verbal Communication Skills, Professional Networking, English Language, Communication
What brings you to Coursera today?
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension
University of California, Irvine
Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Persona Development, Digital Marketing, Marketing Analytics, Search Engine Optimization, Key Performance Indicators (KPIs), Target Audience, Keyword Research, Social Media Strategy, Marketing Effectiveness, Customer Acquisition Management, Customer experience improvement, Marketing Strategy and Techniques, Customer Engagement, A/B Testing, Web Analytics, Marketing Strategies, Google Analytics
University of California, Irvine
Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Drive Engagement, Diversity and Inclusion, Social Media, Interpersonal Communications, Business Communication, Stakeholder Communications, Telecommuting, Customer Communications Management, Marketing Communications, Branding
Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Diversity, Sales Enablement, Empathy, Emotional Intelligence, Professional Development, Interviewing Skills, Communication
University of California, Davis
Skills you'll gain: Fundraising, Grant Writing, Proposal Writing, Prospecting and Qualification, Philanthropy, Campaign Management, Tax Planning, Direct Marketing, Business Writing, Marketing Strategies, Relationship Building, Estate Planning, Benefits Administration, Administration, Target Audience, Email Marketing, Telemarketing, Stakeholder Management, Negotiation, Stakeholder Engagement
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Trustworthiness, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Honesty
In summary, here are 10 of our most popular telemarketing courses
- Customer Relationship Management:Â Starweaver
- Lesson | Telephone Language:Â Georgia Institute of Technology
- How to Sell: An Overview of Fundamental Selling Techniques:Â Coursera Instructor Network
- Annual Campaigns: Building a Case for Support:Â University of California, Davis
- Improve Your English Communication Skills:Â Georgia Institute of Technology
- Business English Communication Skills:Â University of Washington
- CVS Health Call Center Customer Service:Â CVS Health
- E-Marketing:Â University of California, Irvine
- Corporate Communications:Â University of California, Irvine
- Salesforce Sales Development Representative:Â Salesforce
