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Explore the Technical Support Course Catalog
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Customer experience improvement, Technical Support and Services, Procedure Development, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Customer Insights, User Feedback, Business Ethics, Language Interpretation, Translation, and Studies, Automation, Image Analysis
- Status: Free Trial
Google
Skills you'll gain: Programming Principles, Python Programming, Computer Programming, Computational Thinking, Algorithms, Problem Management, Data Structures, Integrated Development Environments, Debugging, Development Environment
- Status: Free Trial
Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, System Support, Incident Management, Application Performance Management, Continuous Integration, Scripting
- Status: Free Trial
Skills you'll gain: Peripheral Devices, Technical Support, Computer Hardware, Disaster Recovery, System Configuration, Hardware Troubleshooting, Microsoft Windows, Operating Systems, Linux, Networking Hardware, Computer Architecture, Mac OS, User Accounts
- Status: Free Trial
Skills you'll gain: React Native, iOS Development, Core Data (Software), Restful API, Version Control, Apple iOS, UI/UX Research, Usability Testing, Apple Xcode, Data Structures, Swift Programming, Jest (JavaScript Testing Framework), User Interface (UI), Unix Commands, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, Mobile Development
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Reporting, Financial Accounting, Balance Sheet, Accrual Accounting, Financial Analysis, Cash Flows, Income Statement, Bookkeeping, Revenue Recognition, Depreciation
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Proposal Writing, Interpersonal Communications, Verbal Communication Skills, Active Listening, Public Speaking, Constructive Feedback, Business Writing, Grammar, Technical Writing, Business Communication, Technical Communication, Writing, Communication, Presentations, Business Correspondence, Persuasive Communication, Storytelling, Non-Verbal Communication, Rapport Building, Trustworthiness
- Status: Free Trial
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies
- Status: Free Trial
Skills you'll gain: Package and Software Management, File Systems, Microsoft Windows, Desktop Support, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management, Authorization (Computing), Virtualization
Board Infinity
Skills you'll gain: Technical Writing, Technical Documentation, Technical Communication, Software Documentation, Graphic and Visual Design, Design Elements And Principles, Typography, Augmented and Virtual Reality (AR/VR), Collaborative Software, Proofreading, Peer Review, Multimedia, Version Control
Università Bocconi
Skills you'll gain: Private Equity, Business Valuation, Entrepreneurial Finance, Capital Markets, Mergers & Acquisitions, Investments, Financial Management, Legal Risk, Tax Laws, Entrepreneurship, Due Diligence, Negotiation, Cash Flows
- Status: Free Trial
Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Desktop Support, Cloud Services, Cybersecurity, System Support, End User Training and Support, Cloud Storage, Network Troubleshooting, Cloud Security, Computer Hardware, General Networking, Data Storage, Issue Tracking, Operating Systems
Technical Support learners also search
In summary, here are 10 of our most popular technical support courses
- Generative AI for Customer Support: IBM
- Crash Course on Python: Google
- Troubleshooting and Debugging Techniques: Google
- Introduction to Hardware and Operating Systems: IBM
- Meta iOS Developer: Meta
- Introduction to Financial Accounting: University of Pennsylvania
- Technical Communication: University of Colorado Boulder
- Dell Technologies Customer Service for Technical Support: Dell
- Operating Systems and You: Becoming a Power User: Google
- Introduction to Technical Writing: Board Infinity