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Explore the Customer Success Course Catalog
- Status: Free Trial
IE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Cross-Channel Marketing, Business Ethics, Cross-Functional Collaboration, Employee Engagement
- Status: Free
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Customer experience strategy (CX), Human Resources, Organizational Change, Consumer Behaviour, Cross-Functional Collaboration
- Status: Free Trial
Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Real Time Data, Data Lakes, MLOps (Machine Learning Operations), Dashboard, Data Warehousing, Extract, Transform, Load, Cloud Engineering, Data Infrastructure, Cloud Infrastructure, Cloud Storage, Big Data, Tensorflow, Unstructured Data, Data Integration, Data Migration, Data Processing, Data Visualization Software
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Growth Mindedness, Personal Development, Optimism, Self-Awareness, Self-Motivation, Goal Setting, Emotional Intelligence, Adaptability, Strong Work Ethic, Cultural Diversity
Coursera Instructor Network
Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Process Improvement, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Performance Reporting, Operational Performance Management, Business Analysis, Business Analytics, Data-Driven Decision-Making, Goal Setting, Prioritization
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
University of Michigan
Skills you'll gain: Growth Mindedness, Action Oriented, Personal Development, Resilience, Conscientiousness, Optimism, Goal Setting, Open Mindset, Self-Motivation, Self-Awareness, Relationship Building, Positivity, Motivational Skills, Persistence, Social Skills, Lifelong Learning, Prioritization, Planning
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Natural Language Processing, Supervised Learning, Markov Model, Text Mining, Dimensionality Reduction, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, PyTorch (Machine Learning Library), Deep Learning, Tensorflow, Machine Learning Methods, Data Processing, Feature Engineering, Machine Learning Algorithms, Artificial Intelligence, Algorithms, Keras (Neural Network Library), Linear Algebra, Data Cleansing, Probability & Statistics
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension
- Status: Free Trial
Skills you'll gain: Large Language Modeling, Artificial Intelligence, OpenAI, Generative AI, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Deep Learning, Business Transformation, Artificial Neural Networks, Digital Transformation, Prompt Engineering, Automation, Machine Learning, Governance, Business Technologies, Natural Language Processing, Computer Vision, Ethical Standards And Conduct, Applied Machine Learning
- Status: Free Trial
The University of Sydney
Skills you'll gain: Critical Thinking, Creative Problem-Solving, Problem Solving, Editing, Research, Creative Thinking, Public Speaking, Proofreading, Deductive Reasoning, Brainstorming, Information Management, Analytical Skills, Cognitive flexibility, Ethical Standards And Conduct, English Language, Writing, Verbal Communication Skills, Higher Education, Digital Communications, Communication
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Branding and Customer Experience:Â IE Business School
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- Data Engineering, Big Data, and Machine Learning on GCP:Â Google Cloud
- Success:Â University of Pennsylvania
- Introduction to KPIs: Measuring Success in Business :Â Coursera Instructor Network
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- The Science of Success: What Researchers Know that You Should Know:Â University of Michigan
- Natural Language Processing:Â DeepLearning.AI
- CVS Health Call Center Customer Service:Â CVS Health