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Explore the IT Support Course Catalog
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Customer Support, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication
Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Help Desk Support, Patient Education and Support, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Care, Health Information Management, Electronic Medical Record, Medical Terminology, Network Troubleshooting
Skills you'll gain: Stakeholder Engagement, Software Development Life Cycle, Software Architecture, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Team Motivation, Software Design, Kanban Principles, Project Schedules, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management
Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Cybersecurity, Hardware Troubleshooting, Data Storage, Database Software, Operating Systems, Computer Networking, Computer Security Awareness Training, IT Infrastructure
- Status: Free
Yonsei University
Skills you'll gain: Language Competency, Grammar, Vocabulary, Literacy, Culture
Skills you'll gain: IT Service Management, Cloud Computing, Information Technology Infrastructure Library, Malware Protection, Identity and Access Management, Linux, Incident Response, Networking Hardware, TCP/IP, Cybersecurity, Linux Administration, Network Security, Network Protocols, Computer Security Incident Management, Cloud Security, Operating Systems, Endpoint Detection and Response, Cyber Risk, Data Ethics, Cyber Governance
Google
Skills you'll gain: Programming Principles, Scripting, Python Programming, Computer Programming, Computational Thinking, Algorithms, Data Structures, Integrated Development Environments, Debugging, Development Environment
DeepLearning.AI
Skills you'll gain: Data Ethics, Market Opportunities, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Team Building, Machine Learning, Strategic Thinking, Data Science, Needs Assessment, Deep Learning, Business Ethics, Artificial Neural Networks, Engineering Management
Skills you'll gain: Network Security, Information Systems Security, Cybersecurity, Encryption, Cyber Attacks, Security Awareness, Data Security, Threat Modeling, Security Management, Security Strategy, Computer Security Awareness Training, Information Assurance, Wireless Networks, Firewall, Malware Protection, Authentications, Authorization (Computing), Technical Support
- Status: Free
Yale University
Skills you'll gain: Psychology, Mental and Behavioral Health Specialties, Child Development, Mental Health, Human Learning, Social Sciences, Behavioral Health, Neurology, Biology, Scientific Methods
- Status: Free
Yale University
Skills you'll gain: Personal Development, Positive Behavior Support, Goal Setting, Resilience, Self-Awareness, Behavioral Economics, Adaptability, Mental Health, Productivity, Psychology, Social Skills, Mindfulness
- Status: AI skills
Skills you'll gain: Prompt Engineering, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, Large Language Modeling, ChatGPT, Artificial Intelligence, Product Planning, Commercialization, Product Strategy, Project Management Life Cycle, Data Ethics, OpenAI, Stakeholder Engagement, Artificial Intelligence and Machine Learning (AI/ML), Stakeholder Management
In summary, here are 10 of our most popular it support courses
- Customer Service Fundamentals:Â Knowledge Accelerators
- The Critical Role of IT Support Staff in Healthcare:Â Johns Hopkins University
- IBM IT Project Manager:Â IBM
- Information Technology (IT) Fundamentals for Everyone:Â IBM
- First Step Korean:Â Yonsei University
- IT Fundamentals for Cybersecurity:Â IBM
- Crash Course on Python:Â Google
- AI For Everyone:Â DeepLearning.AI
- IT Security: Defense against the digital dark arts :Â Google
- Introduction to Psychology :Â Yale University