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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Salesforce Sales Development Representative

      Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Sales Prospecting, Cold Calling, Growth Mindedness, Verbal Communication Skills, Cultural Diversity, Sales Enablement, Empathy, Emotional Intelligence, Professional Development, Interviewing Skills, Communication

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      556 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • T

      The University of Sydney

      Design-Led Strategy: Design thinking for business strategy and entrepreneurship

      Skills you'll gain: Design Thinking, Innovation, Business Modeling, Product Design, Service Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, User Feedback, Product Testing, Customer Insights

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      A

      Amazon

      Amazon Junior Software Developer

      Skills you'll gain: Git (Version Control System), Software Development Methodologies, JUnit, Requirements Analysis, Version Control, Application Development, Software Development Life Cycle, SQL, Full-Stack Web Development, Test Driven Development (TDD), Systems Development, Software Development, Restful API, Object Oriented Programming (OOP), Object Oriented Design, Database Management, MySQL, Digital Transformation, Relational Databases, Generative AI

      4.6
      Rating, 4.6 out of 5 stars
      ·
      281 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SAS

      Getting Started with SAS Programming

      Skills you'll gain: SAS (Software), Data Import/Export, Data Validation, Data Access, Data Manipulation, Exploratory Data Analysis, Data Analysis, SQL, Data Presentation, Microsoft Excel, Descriptive Statistics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Advanced Machine Learning on Google Cloud

      Skills you'll gain: Natural Language Processing, MLOps (Machine Learning Operations), Tensorflow, Large Language Modeling, Reinforcement Learning, Computer Vision, Google Cloud Platform, Keras (Neural Network Library), Systems Design, Image Analysis, Hybrid Cloud Computing, Applied Machine Learning, Systems Architecture, Performance Tuning, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Artificial Neural Networks, Machine Learning, Machine Learning Algorithms, Distributed Computing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.5K reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Programming in C++: A Hands-on Introduction

      Skills you'll gain: Data Import/Export, C++ (Programming Language), Object Oriented Programming (OOP), Data Validation, Object Oriented Design, Programming Principles, Computer Programming, Data Structures, File Management, Integrated Development Environments, Software Documentation, Computer Science, Pseudocode, Maintainability, Data Storage

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Transform Your Customer Support Career

      Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Personalized Service, Customer experience improvement, Artificial Intelligence, Customer Insights, Workflow Management, Automation, Business Ethics, Natural Language Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      38 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT Advanced Data Analysis

      Skills you'll gain: Prompt Engineering, Data Presentation, ChatGPT, Document Management, Artificial Intelligence, Microsoft Excel, Problem Solving, Data Analysis, Generative AI, Information Management, File Management, Creativity, Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      794 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Work Smarter with Microsoft PowerPoint

      Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft 365, Collaborative Software, Productivity Software, Microsoft Windows, Editing, File Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universidad Austral

      Marketing Digital

      Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Google Ads, Digital Marketing, Customer Relationship Management, Media Buying, Digital Media Strategy, Marketing Analytics, Campaign Management, LinkedIn, Facebook, Web Analytics, Pay Per Click Advertising, Marketing Strategies, Marketing, Keyword Research, Paid media, Performance Analysis, Online Advertising

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Product Analytics and AI

      Skills you'll gain: Customer Analysis, Analytics, Business Analytics, Usability Testing, Product Management, Customer Insights, A/B Testing, Product Development, Agile Methodology, User Experience, Advanced Analytics, Data-Driven Decision-Making, Data Science, Product Testing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      483 reviews

      Beginner · Course · 1 - 4 Weeks

    • P

      Pontificia Universidad Católica de Chile

      Gestión de organizaciones efectivas

      Skills you'll gain: Organizational Change, Organizational Strategy, Organizational Structure, Business Transformation, Organizational Effectiveness, Change Management, Organizational Leadership, Knowledge Transfer, Technology Strategies, Business Strategy, Political Sciences, Innovation, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.4K reviews

      Mixed · Course · 1 - 3 Months

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    1…353637…401

    In summary, here are 10 of our most popular customer experience courses

    • Salesforce Sales Development Representative: Salesforce
    • Design-Led Strategy: Design thinking for business strategy and entrepreneurship: The University of Sydney
    • Amazon Junior Software Developer: Amazon
    • Getting Started with SAS Programming: SAS
    • Advanced Machine Learning on Google Cloud: Google Cloud
    • Programming in C++: A Hands-on Introduction: Codio
    • Generative AI: Transform Your Customer Support Career: SkillUp EdTech
    • ChatGPT Advanced Data Analysis: Vanderbilt University
    • Work Smarter with Microsoft PowerPoint: Microsoft
    • Marketing Digital: Universidad Austral

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