Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, OpenAI, Project Management, Workflow Management, Project Management Life Cycle, Large Language Modeling, Team Building, Project Planning, Microsoft Copilot, Artificial Intelligence, Program Development, Project Documentation, Risk Management, Business Ethics, Image Analysis, Content Creation, Virtual Environment

Skills you'll gain: Generative AI Agents, Prompt Engineering, ChatGPT, Generative AI, Agentic systems, Productivity, AI Personalization, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Large Language Modeling, Workflow Management, Google Workspace, Creative Thinking, Ingenuity, Productivity Software, Brainstorming, Business Process Automation

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, Technical Services, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Data Ethics, Data Analysis, Data Literacy, Data Security, Google Sheets, Data Cleansing, Databases, Data Access, Data Quality, Data Management, Data Collection, Relational Databases, SQL, Metadata Management, Unstructured Data

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Commercialization, Product Management, Product Lifecycle Management, Stakeholder Communications, OpenAI, Technical Product Management, Artificial Intelligence, Customer experience improvement, Team Building, Return On Investment, Product Development, New Product Development, Product Strategy, Microsoft Copilot, Large Language Modeling, Technical Communication, Program Development

Skills you'll gain: Personal Development, Positive Behavior Support, Goal Setting, Resilience, Self-Awareness, Behavioral Economics, Adaptability, Mental Health, Productivity, Psychology, Social Skills, Mindfulness

Skills you'll gain: Spreadsheet Software, Stakeholder Communications, Dashboard, Data-Driven Decision-Making, Data Analysis, Analytical Skills, Data Presentation, Business Analysis, Expectation Management, Quantitative Research, Communication

Skills you'll gain: Network Security, Information Systems Security, Cybersecurity, Encryption, Cyber Attacks, Security Awareness, Data Security, Threat Modeling, Security Management, Security Strategy, Computer Security Awareness Training, Information Assurance, Wireless Networks, Firewall, Malware Protection, Authentications, Authorization (Computing), Technical Support

Skills you'll gain: Data Storytelling, Digital Advertising, Customer experience strategy (CX), Performance Measurement, E-Commerce, Marketing Strategies, Digital Marketing, Marketing Channel, Customer Analysis, Marketing Analytics, Search Engine Marketing, Brand Marketing, Content Marketing, Search Engine Optimization, Social Media Marketing, Target Audience

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, System Monitoring, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Cloud Computing Architecture, Containerization, Network Architecture, Network Security, Cloud Storage, Cloud Services, Identity and Access Management, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, HR Tech, Human Resources Software, Human Resources Management and Planning, OpenAI, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Employee Engagement, Image Analysis, Content Creation, Recruitment, Performance Appraisal, Employee Onboarding