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    Results for "inbound calls"

    • I

      Illinois Tech

      Digital Marketing

      Skills you'll gain: Pay Per Click Advertising, Digital Marketing, Web Analytics, Email Marketing, Paid media, Digital Advertising, Google Ads, Social Media Campaigns, Marketing Strategies, Online Advertising, Social Media Marketing, Google Analytics, Web Analytics and SEO, Web Design and Development, Marketing, Marketing Analytics, Search Engine Optimization, Social Media, Campaign Management, Search Engine Marketing

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      45 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Techniques for a Human-Centric Sales Process

      Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Training, Sales Process, Sales Prospecting, HubSpot CRM, Sales, Inside Sales, Prospecting and Qualification, Sales Strategy, Consultative Selling, Customer Relationship Management (CRM) Software, Lead Generation, Negotiation, LinkedIn, Value Propositions, Professional Networking, Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      522 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      83 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet

      Skills you'll gain: Prompt Engineering, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Gmail, Data Integration, JSON, Unstructured Data

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad Nacional Autónoma de México

      Introducción al mundo de las negociaciones

      Skills you'll gain: Negotiation, Diplomacy, Interpersonal Communications, Communication, Relationship Building, Leadership, Conflict Management, International Relations, Business Ethics, Cultural Diversity, Emerging Technologies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      747 reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Michigan

      Como influenciar pessoas

      Skills you'll gain: Influencing, Leadership, Persuasive Communication, Initiative and Leadership, Relationship Building, Rapport Building, Trustworthiness, Decision Making, Negotiation, Non-Verbal Communication, Professional Networking, Organizational Structure

      4.9
      Rating, 4.9 out of 5 stars
      ·
      130 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Introduction to Google SEO

      Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Target Audience, Keyword Research, Consumer Behaviour, Google Analytics, Digital Marketing, User Research, Content Strategy, Web Content, Data Analysis, Business Reporting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      The Importance of Listening

      Skills you'll gain: Real Time Data, Social Media, Social Media Marketing, Big Data, Marketing Analytics, Crisis Management, Analytics, Content Strategy, Text Mining, Data-Driven Decision-Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      U.S. Taxation of International Transactions

      Skills you'll gain: Tax Laws, Tax, Corporate Tax, Tax Planning, International Finance, Income Tax, Tax Compliance, Regulatory Compliance

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      55 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Natural Language Processing, Ethical Standards And Conduct, Machine Learning

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Georgia Institute of Technology

      Lesson | Understand and Be Understood on the Phone

      Skills you'll gain: English Language, Oral Comprehension, Verbal Communication Skills, Language Competency

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Mixed · Course · 1 - 4 Weeks

    • D

      Duke University

      Sports and Society

      Skills you'll gain: Social Studies, Social Sciences, Socioeconomics, Anthropology, World History, Sociology, Cultural Diversity, Media and Communications, Economics, Political Sciences, Psychology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Mixed · Course · 1 - 3 Months

    1…456…16

    In summary, here are 10 of our most popular inbound calls courses

    • Digital Marketing: Illinois Tech
    • Sales Training: Techniques for a Human-Centric Sales Process: HubSpot Academy
    • Call Center Customer Service: CVS Health
    • ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet: Vanderbilt University
    • Introducción al mundo de las negociaciones: Universidad Nacional Autónoma de México
    • Como influenciar pessoas: University of Michigan
    • Introduction to Google SEO: University of California, Davis
    • The Importance of Listening: Northwestern University
    • U.S. Taxation of International Transactions: University of Illinois Urbana-Champaign
    • GenAI for Customer Service Representatives: Coursera Instructor Network

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