• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Experience Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced JavaScript & Object-Oriented Programming

      Skills you'll gain: Application Development, Javascript, Web Applications, Object Oriented Programming (OOP), JSON, Application Programming Interface (API), Event-Driven Programming, Prototyping, Data Storage, Debugging

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Introduction to Website Development Technologies

      Skills you'll gain: Hypertext Markup Language (HTML), Web Development, Bootstrap (Front-End Framework), Development Environment, Responsive Web Design, Version Control, GitHub, Cascading Style Sheets (CSS), Web Design, Front-End Web Development, Application Deployment, Javascript, Integrated Development Environments, Web Development Tools, Cloud Hosting

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Financial Controllers: Boosting Budget Accuracy

      Skills you'll gain: Financial Forecasting, Dashboard, Budgeting, Financial Management, Predictive Modeling, Forecasting, Power BI, Generative AI, Tableau Software, Business Intelligence, Financial Modeling, Artificial Intelligence, Microsoft Excel, Financial Analysis, Data Visualization Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Accelerate Terraform Development with GitHub Copilot and AI

      Skills you'll gain: Infrastructure as Code (IaC), Terraform, Development Environment, DevOps, Software Development Tools, GitHub, Program Development, Integrated Development Environments, Microsoft Visual Studio, Generative AI, Software Documentation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Object-Oriented Analysis & Design

      Skills you'll gain: Object Oriented Design, Unified Modeling Language, JUnit, Object Oriented Programming (OOP), Test Driven Development (TDD), Software Design Patterns, Software Design, Software Engineering, Java, Unit Testing, Software Testing, Software Architecture, Java Programming, User Interface and User Experience (UI/UX) Design, Development Testing, API Design, Test Case, Program Development, Model View Controller, Software Development

      4.4
      Rating, 4.4 out of 5 stars
      ·
      8 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Cloud Computing: Infrastructure and Platforms

      Skills you'll gain: Virtualization, Cloud-Native Computing, Network Security, Cloud Computing, Amazon Web Services, Infrastructure as Code (IaC), Cloud Computing Architecture, Virtual Machines, Network Troubleshooting, Cloud Storage, Hyper-V, Software-Defined Networking, Cloud Infrastructure, VMware ESX Servers, Network Monitoring, Threat Modeling, TCP/IP, Network Architecture, Data Centers, Data Storage

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      17 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Harnessing LLMs & Text-Embeddings API with Google Vertex AI

      Skills you'll gain: Large Language Modeling, Google Cloud Platform, Cloud API, Generative AI, Prompt Engineering, Application Programming Interface (API), Data Visualization, Unsupervised Learning, Natural Language Processing, Applied Machine Learning, Scalability

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Strategic Leadership: Visionary Skills for Success

      Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Culture Transformation, Organizational Strategy, Emotional Intelligence, Conflict Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Harnessing Ollama – Create Local LLMs with Python

      Skills you'll gain: Large Language Modeling, Generative AI, Prompt Engineering, Python Programming, Command-Line Interface, Natural Language Processing, Data Store, Application Development, Application Programming Interface (API), Restful API, Development Environment, System Requirements, Software Installation

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Terraform Cloud - Automation, Workspaces, and Integration

      Skills you'll gain: Terraform, Amazon Web Services, Infrastructure as Code (IaC), Continuous Deployment, Cloud Management, AWS Identity and Access Management (IAM), Cloud Infrastructure, GitHub, OAuth, Version Control

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Azure ML: Explore & Configure the Machine Learning Workspace

      Skills you'll gain: Statistical Modeling, Microsoft Azure, Data Science, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Statistics, MLOps (Machine Learning Operations), Azure Synapse Analytics, Cloud Computing, Data Management, Virtual Machines

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Web Development Fundamentals

      Skills you'll gain: Responsive Web Design, Web Development, HTML and CSS, Web Applications, Front-End Web Development, Web Design, Semantic Web, Javascript, Web Content Accessibility Guidelines, Data Storage Technologies, Application Security, User Interface (UI), Data Validation

      Beginner · Course · 1 - 3 Months

    Customer Experience learners also search

    User Experience
    Beginner User Experience
    User Experience Projects
    Advanced User Experience
    UX Design
    UI
    Beginner UX Design
    Information Design
    1…424344…402

    In summary, here are 10 of our most popular customer experience courses

    • Advanced JavaScript & Object-Oriented Programming: Packt
    • Introduction to Website Development Technologies: Packt
    • GenAI for Financial Controllers: Boosting Budget Accuracy: Coursera Instructor Network
    • Accelerate Terraform Development with GitHub Copilot and AI: Packt
    • Object-Oriented Analysis & Design: University of Colorado Boulder
    • Cloud Computing: Infrastructure and Platforms: Illinois Tech
    • Harnessing LLMs & Text-Embeddings API with Google Vertex AI: Packt
    • Strategic Leadership: Visionary Skills for Success: Coursera Instructor Network
    • Harnessing Ollama – Create Local LLMs with Python: Packt
    • Terraform Cloud - Automation, Workspaces, and Integration: Packt

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok