Skills you'll gain: Service Improvement, Business Process Automation, Customer experience improvement, Sales Process, Client Services, Project Scoping, Presentations, Expectation Management, Business Planning, Lead Generation, Professional Networking, Branding

Skills you'll gain: Proposal Development, Sales Presentation, Environmental Issue, Stakeholder Engagement, Corporate Sustainability, Proposal Writing, Budgeting, Program Implementation, Business Planning, Financial Analysis, Feasibility Studies, Operational Analysis, Cost Benefit Analysis

Skills you'll gain: Stakeholder Management, Corporate Sustainability, Stakeholder Engagement, Innovation, Business Strategy, Business Management, Business Ethics, Design Thinking, Finance, Business, People Management, Business Modeling, Corporate Finance, Environmental Social And Corporate Governance (ESG), Entrepreneurship, Creativity, Diversity and Inclusion, Internet Of Things, Emerging Technologies, Payment Systems

Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Online Advertising, Marketing Effectiveness, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, AI Personalization, Marketing Strategies, Customer Engagement, Marketing Analytics

Skills you'll gain: Competitive Analysis, Persona Development, Content Creation, E-Commerce, Market Analysis, Entrepreneurship, Account Management

Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Expectation Management, Data-Driven Decision-Making, Business Relationship Management

Skills you'll gain: Product Lifecycle Management, Product Quality (QA/QC), Quality Assurance, Product Management, Release Management, Sales Strategy, Performance Analysis, Product Development, Product Testing, Promotional Strategies, Marketing Planning, Product Improvement, Product Marketing, Generative AI, Key Performance Indicators (KPIs), Continuous Monitoring, User Feedback, Data-Driven Decision-Making, Cross-Functional Collaboration

Skills you'll gain: Data Ethics, Dashboard, Power BI, Business Intelligence, Interactive Data Visualization, Data Presentation, Data Storytelling, Data Visualization Software, Data-Driven Decision-Making, Business Reporting, Data Analysis Expressions (DAX), Data Security, Key Performance Indicators (KPIs), Data Analysis, Performance Analysis

Skills you'll gain: Web Analytics, Google Analytics, Content Performance Analysis, Customer Analysis, E-Commerce, Marketing Analytics, Performance Analysis, Marketing Effectiveness

Skills you'll gain: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy

Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content

Skills you'll gain: Design Thinking, Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Customer experience improvement, MarTech, Business Strategy, Change Management, Competitive Intelligence, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics