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    Build job-relevant skills in under 2 hours with hands-on tutorials.
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    Get in-depth knowledge of a subject by completing a series of courses and projects.
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    Results for "inbound calls"

    • C

      Coursera Project Network

      Customer Service with Python: Build a Chatbot using ChatGPT

      Skills you'll gain: ChatGPT, Prompt Engineering, OpenAI, Artificial Intelligence, Customer Service, Application Programming Interface (API), User Flows, Python Programming, Test Case, Development Environment, E-Commerce, Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      16 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • M

      Microsoft

      Secure Your Applications

      Skills you'll gain: Azure Active Directory, Microsoft Azure, Web Applications, Application Security, Identity and Access Management, Cloud Security, Authorization (Computing), Key Management, Authentications, Encryption

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Управление инвестиционными рисками

      Skills you'll gain: Risk Management, Risk Analysis, Financial Analysis, Portfolio Management, Return On Investment, Investment Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      18 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      U

      University of Maryland, College Park

      Fundamentals of Digital Marketing

      Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Web Analytics and SEO, Digital Marketing, Online Advertising, Return On Investment, Consumer Behaviour, Cross-Channel Marketing, Marketing, Marketing Channel, Social Media Marketing, Marketing Strategies, Marketing Effectiveness, Marketing Psychology, Network Model

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      GenAI for Customer Service Representatives

      Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Customer Support Data with Google Sheets

      Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      399 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • U

      University of Virginia Darden School Foundation

      Customer Service in the Age of Generative AI

      Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      Functions, Tools and Agents with LangChain

      Skills you'll gain: ChatGPT, Large Language Modeling, Generative AI Agents, OpenAI, Generative AI, Prompt Engineering, Application Development, Application Frameworks

      4.8
      Rating, 4.8 out of 5 stars
      ·
      95 reviews

      Intermediate · Project · Less Than 2 Hours

    • J

      Johns Hopkins University

      Confronting Gender Based Violence: Global Lessons for Healthcare Workers

      Skills you'll gain: Health Care, Trauma Care, Patient Safety, Mental and Behavioral Health, Crisis Intervention, Epidemiology, Health Assessment, Public Health and Disease Prevention, Obstetrics And Gynecology, Community Health, Healthcare Ethics, Health Technology, Health Policy, Medical Privacy, Patient Education And Counseling, Data Collection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      279 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Cisco Learning and Certifications

      Using APIs for Network Automation

      Skills you'll gain: Postman API Platform, Restful API, Authentications, Application Programming Interface (API), JSON, Extensible Markup Language (XML), YAML, Network Monitoring, Automation, Network Engineering, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      31 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      Function-Calling and Data Extraction with LLMs

      Skills you'll gain: Large Language Modeling, Unstructured Data, SQL, Text Mining, Web Services, Prompt Engineering, Application Development, Generative AI, Application Programming Interface (API), Data Processing, Artificial Intelligence

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Project · Less Than 2 Hours

    • V

      Vanderbilt University

      ChatGPT + Zapier: From Email Inbox to Excel Spreadsheet

      Skills you'll gain: Prompt Engineering, Microsoft Power Automate/Flow, ChatGPT, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Integration, JSON, Large Language Modeling, Unstructured Data

      Beginner · Course · 1 - 4 Weeks

    1…567…15

    In summary, here are 10 of our most popular inbound calls courses

    • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network
    • Secure Your Applications: Microsoft
    • Управление инвестиционными рисками: Coursera Project Network
    • Fundamentals of Digital Marketing: University of Maryland, College Park
    • GenAI for Customer Service Representatives: Coursera Instructor Network
    • Create Customer Support Data with Google Sheets: Coursera Project Network
    • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
    • Functions, Tools and Agents with LangChain: DeepLearning.AI
    • Confronting Gender Based Violence: Global Lessons for Healthcare Workers: Johns Hopkins University
    • Using APIs for Network Automation: Cisco Learning and Certifications

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