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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      S

      SAP

      SAP Professional Fundamentals

      Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, SAP Applications, Technical Consulting, Relationship Building, Project Management, Project Management Life Cycle, Consultative Approaches, Project Implementation, Agile Methodology, Waterfall Methodology, Solution Delivery, Enterprise Resource Planning, Systems Thinking, User Acceptance Testing (UAT), Design Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      903 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Improve Business Performance with Google Forms

      Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      558 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Foundational Finance for Strategic Decision Making

      Skills you'll gain: Market Data, Loans, Finance, Microsoft Excel, General Finance, Corporate Finance, Mortgage Loans, Financial Analysis, Equities, Investments, Financial Market, Business Valuation, Investment Management, Capital Budgeting, Capital Markets, Financial Modeling, Financial Management, Business Mathematics, Financial Planning, Cash Flows

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Project Management

      Skills you'll gain: Stakeholder Management, IT Management, Project Management, Project Risk Management, Agile Project Management, Project Management Life Cycle, Agile Methodology, Technical Management, Scope Management, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 3 Months

    • I

      IESE Business School

      Claves para Gestionar Personas

      Skills you'll gain: Human Resource Policies, Human Resources Management and Planning, People Management, Talent Management, Compensation Management, Compensation and Benefits, Recruitment, Employee Performance Management, Performance Appraisal, Leadership Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      HTML and CSS in depth

      Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Debugging, Front-End Web Development, Web Design, Semantic Web, Browser Compatibility, Web Content Accessibility Guidelines, User Interface (UI), Data Validation, Animations

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google AR & VR

      Introduction to Augmented Reality and ARCore

      Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), Virtual Environment, Unity Engine, Mobile Development, User Experience, Human Computer Interaction, Computer Vision, User Interface and User Experience (UI/UX) Design, User Flows

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Engineering with LLMs

      Skills you'll gain: Prompt Engineering, Large Language Modeling, PyTorch (Machine Learning Library), Generative AI, Natural Language Processing, Generative AI Agents, OpenAI, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Artificial Intelligence, Text Mining, Applied Machine Learning, Deep Learning, Artificial Neural Networks, Data Processing, Performance Tuning, Machine Learning Methods, Reinforcement Learning, Feature Engineering, User Feedback

      4.5
      Rating, 4.5 out of 5 stars
      ·
      459 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D
      A

      Multiple educators

      DeepLearning.AI Data Engineering

      Skills you'll gain: Apache Airflow, Data Modeling, Data Pipelines, Data Storage, Data Storage Technologies, Data Architecture, Data Transformation, Requirements Analysis, Data Processing, Data Warehousing, Query Languages, Apache Hadoop, Extract, Transform, Load, Data Lakes, Amazon Web Services, Apache Spark, Database Systems, Data Integration, AWS Kinesis, Infrastructure as Code (IaC)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      455 reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Meta

      Introducción al marketing en redes sociales

      Skills you'll gain: Target Audience, Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Social Media Management, Persona Development, Digital Media Strategy, Marketing, Content Marketing, Marketing Strategies, Facebook, Instagram, Goal Setting, Key Performance Indicators (KPIs), Customer Engagement

      4.9
      Rating, 4.9 out of 5 stars
      ·
      849 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Developing Interpersonal Skills

      Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Collaboration, Communication, Communication Strategies, Professional Development, Empathy, Assertiveness, Emotional Intelligence, Influencing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Interactive Brokers

      Practical Guide to Trading

      Skills you'll gain: Derivatives, Equities, Futures Exchange, Risk Analysis, Financial Trading, International Finance, Investments, Securities Trading, Financial Market, Risk Management, Financial Statement Analysis, Financial Analysis, Market Analysis, Analysis, Capital Markets, Tax, Balance Sheet, Financial Regulations, Market Data, Technical Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      761 reviews

      Beginner · Specialization · 3 - 6 Months

    Customer Experience learners also search

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    1…555657…402

    In summary, here are 10 of our most popular customer experience courses

    • SAP Professional Fundamentals: SAP
    • Improve Business Performance with Google Forms: Coursera Project Network
    • Foundational Finance for Strategic Decision Making: University of Michigan
    • Introduction to Project Management : IBM
    • Claves para Gestionar Personas: IESE Business School
    • HTML and CSS in depth: Meta
    • Introduction to Augmented Reality and ARCore: Google AR & VR
    • Generative AI Engineering with LLMs: IBM
    • DeepLearning.AI Data Engineering: DeepLearning.AI
    • Introducción al marketing en redes sociales: Meta

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