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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • L

      LearnQuest

      Designing Software-Defined Branch Infrastructures

      Skills you'll gain: Threat Management, Threat Detection, Software-Defined Networking, Network Architecture, Network Planning And Design, Network Security, Cloud-Based Integration, Cloud Computing Architecture, Network Infrastructure, Internet Of Things, Multi-Cloud, Wide Area Networks, Technical Consulting, Scalability, Technology Solutions

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      N

      Northeastern University

      Practical Engineering Data Mining: Techniques and Uses

      Skills you'll gain: Data Mining, Exploratory Data Analysis, Dimensionality Reduction, Data Cleansing, Data Transformation, Text Mining, Data-Driven Decision-Making, Forecasting, Big Data, Feature Engineering, Unstructured Data, Data Analysis, Predictive Modeling, Classification And Regression Tree (CART), Supervised Learning, Statistical Analysis, Data Visualization Software, Unsupervised Learning, Machine Learning, Regression Analysis

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts - Bahasa Indonesia

      Skills you'll gain: Google Cloud Platform, Generative AI, Marketing Analytics, Customer Analysis, Customer Insights, Advanced Analytics, Analytics, Business Analytics, Predictive Modeling, Applied Machine Learning

      Beginner · Course · 1 - 4 Weeks

    • H

      H2O.ai

      H2O Cloud AI Developer Services

      Skills you'll gain: Large Language Modeling, Image Analysis, Cloud Services, Applied Machine Learning, Computer Vision, MLOps (Machine Learning Operations), Artificial Intelligence, Natural Language Processing, Document Management, Software Development Tools, Data Integration, Deep Learning

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      G

      Google Cloud

      Serverless Data Processing with Dataflow: Pipelines - 日本語版

      Skills you'll gain: Dataflow, Data Pipelines, Real Time Data, Data Processing, Google Cloud Platform, Business Logic, Data Transformation, Performance Tuning, SQL, Scalability, Jupyter

      Advanced · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Mural para principiantes

      Skills you'll gain: Collaborative Software, Data Sharing, Organizational Skills, User Accounts, Telecommuting, Teamwork, Productivity

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      U

      University of Alberta

      Workplace Psychological Health and Safety

      Skills you'll gain: Conflict Management, Safety Culture, Diversity Equity and Inclusion Initiatives, Team Leadership, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health, Leadership and Management, People Management, Rapport Building, Leadership, Industrial and Organizational Psychology, Occupational Safety And Health, Leadership Development, Personal Development, Employee Performance Management, Trustworthiness, Cultural Diversity, Self-Awareness

      Beginner · Specialization · 3 - 6 Months

    • G

      Google Cloud

      Explore Data with Gemini in BigQuery

      Skills you'll gain: Google Cloud Platform, Query Languages, Data Access, Big Data, Business Intelligence, Ad Hoc Analysis, Analysis

      Beginner · Project · Less Than 2 Hours

    • Status: New
      New
      W

      Whizlabs

      Information System Auditing, Governance and Management

      Skills you'll gain: Audit Planning, Enterprise Architecture, IT Management, Compliance Auditing, Information Technology, Compliance Management, Regulatory Compliance, Auditing, Risk Management, Internal Controls, Governance, Continuous Monitoring, Risk Analysis, Quality Assurance, Enterprise Risk Management (ERM), Workforce Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Appraisal Skills

      Skills you'll gain: Performance Appraisal, Employee Performance Management, Employee Coaching, Constructive Feedback, Follow Through, Expectation Management, Conflict Management, Emotional Intelligence, Professionalism, Goal Setting, Active Listening

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      University of Maryland, College Park

      Platform Product Revival

      Skills you'll gain: Sprint Retrospectives, Service Recovery, Drive Engagement, Technology Solutions, User Feedback, Customer Engagement, Technical Product Management, Change Management, Active Listening, Performance Review, User Experience, Decision Making, Continuous Improvement Process

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      B

      Board Infinity

      Fundamentals of Test Case Design

      Skills you'll gain: Software Testing, Test Planning, Test Case, Software Quality Assurance, Software Technical Review, Quality Assurance, Verification And Validation, Software Documentation, Requirements Analysis, Technical Communication

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular business communication courses

    • Designing Software-Defined Branch Infrastructures: LearnQuest
    • Practical Engineering Data Mining: Techniques and Uses: Northeastern University
    • Gemini for Data Scientists and Analysts - Bahasa Indonesia: Google Cloud
    • H2O Cloud AI Developer Services: H2O.ai
    • Serverless Data Processing with Dataflow: Pipelines - 日本語版: Google Cloud
    • Mural para principiantes: Coursera Project Network
    • Workplace Psychological Health and Safety: University of Alberta
    • Explore Data with Gemini in BigQuery: Google Cloud
    • Information System Auditing, Governance and Management: Whizlabs
    • Appraisal Skills: Packt

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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