Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "customer relationship management (crm) software"
Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Lead Generation, Service Management, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Stakeholder Management, Organizational Structure, Corporate Strategy, Governance, Conflict Management, Organizational Strategy, Trustworthiness, Team Building, Strategic Leadership, Organizational Leadership, Business Management, Organizational Effectiveness, Business Ethics, Team Management, Change Management, Decision Making, Leadership Development, Teamwork
Macquarie University
Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Risk Analysis, Negotiation, Intercultural Competence, Stakeholder Management, Leadership, Process Management
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication
Skills you'll gain: MySQL, Database Design, Version Control, Database Management Systems, Database Management, MySQL Workbench, Extract, Transform, Load, Data Modeling, Data Structures, SQL, Unix Commands, Relational Databases, Databases, Git (Version Control System), Database Systems, Stored Procedure, Object Oriented Programming (OOP), Unit Testing, Algorithms, Django (Web Framework)
Duke University
Skills you'll gain: Debugging, Java, Algorithms, Statistical Analysis, Software Design, Computer Programming, Integrated Development Environments, Data Processing, Object Oriented Programming (OOP), Data Analysis, Software Testing
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Commercialization, Product Management, Product Lifecycle Management, Stakeholder Communications, OpenAI, Technical Product Management, Artificial Intelligence, Customer experience improvement, Team Building, Return On Investment, Product Development, New Product Development, Product Strategy, Microsoft Copilot, Large Language Modeling, Technical Communication, Program Development
Skills you'll gain: Project Management, Project Planning, Communication Planning, Project Documentation, Milestones (Project Management), Project Schedules, Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement
- Status: Free
Coursera Instructor Network
Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Customer Analysis, Market Dynamics, Value Propositions, Company, Product, and Service Knowledge
IESE Business School
Skills you'll gain: Financial Statement Analysis, Financial Statements, Marketing Strategies, Income Statement, Strategic Marketing, Marketing, Accounting, Organizational Leadership, Brand Management, Brand Marketing, Financial Accounting, People Management, Operational Analysis, Team Management, Working Capital, Balance Sheet, Team Building, Business Analysis, Market Share, Complex Problem Solving
University of Minnesota
Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, Test Case, Test Automation, Development Testing, Test Planning, Code Coverage, Software Quality Assurance, Functional Testing, Testability, Integration Testing, Test Data, Issue Tracking
Multiple educators
Skills you'll gain: Dashboard, Pseudocode, Jupyter, Algorithms, Data Literacy, Data Mining, Pandas (Python Package), Data Visualization Software, Correlation Analysis, Web Scraping, NumPy, Probability & Statistics, Predictive Modeling, Big Data, Computer Programming Tools, Automation, Data Analysis Software, Data Collection, Machine Learning Algorithms, Unsupervised Learning
In summary, here are 10 of our most popular customer relationship management (crm) software courses
- Introduction to Microsoft Dynamics 365: Microsoft
- Strategic Leadership and Management: University of Illinois Urbana-Champaign
- Influencing: Storytelling, Change Management and Governance: Macquarie University
- Customer Service Fundamentals: Knowledge Accelerators
- Meta Database Engineer: Meta
- Java Programming: Solving Problems with Software: Duke University
- Generative AI for Product Managers: IBM
- Project Planning: Putting It All Together: Google
- Software Sales: Coursera Instructor Network
- Foundations of Management: IESE Business School