What is quality management?

Quality management involves overseeing every aspect of a task or project that can ensure excellence as a result. The steps of the quality management process include quality planning, quality assurance, quality control, and quality improvement. Using all of these components assures a hands-on system whereby everyone works together to achieve a successful product or service. Quality management works along every step of the process, from developing a budget to eliminating errors to improving deliverables. Putting quality management to use in your workplace can help your team increase the value of the goods and services that you offer and can turn clients into repeat customers who will recommend your company to others.

Why learn quality management?

Quality management is an important set of skills to learn because it can help your company achieve successful results. No matter what industry you're in, your clients are looking for quality. The principles that drive quality management work at every step of the process to make sure that you deliver a product or service that will satisfy your customer. When you're putting quality management to work, you're looking not only at the end result but also at every part of the process of achieving your goal. From the planning stages of a project to the final delivery, using quality management can help you know that your clients will be happy with what you've delivered.

How can quality management benefit my career?

Applying quality management to your workplace can help you achieve greater success in your field, which can lead to raises and promotions. As your product quality and efficiency grow, and as you better manage your budget, you'll get the recognition that can help you advance in your career. You can also look for a whole new career in quality management, either within a company or on your own as an auditor or consultant. Focusing on quality management as a career can not only be financially rewarding, but it can also give you more variety and enjoyment as you work on different projects with different teams.

How can online courses on Coursera help me learn quality management?

Online courses on Coursera can provide you with knowledge of quality management in healthcare, supply chain management, and environmental management. You can learn about Six Sigma principles, Agile, and data management for clinical research too. A course in patient safety can help you learn why measurement is essential to quality improvement. And a course in engineering project management can give you the opportunity to learn how to manage risk, engage and manage people, procure goods and services, and control the quality of deliverables.

What are the benefits of taking an online Quality Management course?

Online Quality Management courses offer a convenient and flexible way to enhance your knowledge or learn new Quality Management skills. Choose from a wide range of Quality Management courses offered by top universities and industry leaders tailored to various skill levels.

What Quality Management courses are best for training and upskilling employees or the workforce?

When looking to enhance your workforce's skills in Quality Management, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here .

Top Quality Management Courses - Learn Quality Management Online

Explore the Quality Management Course Catalog

O.P. Jindal Global University
M.A. Public Policy
Skills you'll gain: Econometrics, Surveys, Environmental Laws, Sampling (Statistics), Social Sciences, Public Policies, Political Sciences, Data Collection, Health Disparities, Economics, Policy, and Social Studies, Economic Development, Policy Analysis, Presentations, International Relations, Diplomacy, Economics, Complex Problem Solving, Research Methodologies, Socioeconomics, Governance
Earn a degree
Degree · 1 - 4 Years
University of Illinois at Urbana-Champaign
Master of Business Administration (iMBA)
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Data Collection
Earn a degree
Degree · 1 - 4 Years
University of Illinois at Urbana-Champaign
Graduate Certificate in Accounting Data Analytics
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
Business Analytics Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
University of Illinois at Urbana-Champaign
CPA Pathways Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
Georgetown University
Bachelor of Arts in Liberal Studies
Skills you'll gain: Vulnerability Assessments, Operations Management, Data Storytelling, Business Strategy, Design Thinking, Competitive Intelligence, Survey Creation, Cyber Threat Intelligence, Social Justice, Descriptive Statistics, Environment, Business Ethics, Capital Budgeting, Market Opportunities, Storytelling, Marketing Planning, International Relations, Artificial Intelligence, Policy Development, Political Sciences
Earn a degree
Degree · 1 - 4 Years
University of Illinois at Urbana-Champaign
Accounting Foundations Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
University of Colorado Boulder
Master of Science in Electrical and Computer Engineering
Skills you'll gain: User Story, SQL, Real-Time Operating Systems, Model Based Systems Engineering, Unsupervised Learning, New Product Development, Field-Programmable Gate Array (FPGA), Delegation Skills, Object Oriented Design, Sampling (Statistics), Failure Analysis, Diversity Equity and Inclusion Initiatives, Supplier Management, Sustainability Reporting, Accountability, Data Ethics, Data Mining, Statistical Modeling, Goal Setting, Proposal Writing
Earn a degree
Degree · 1 - 4 Years
University of Illinois at Urbana-Champaign
Global Challenges in Business Graduate Certificate
Skills you'll gain: Data Visualization, Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Extract, Transform, Load, Financial Auditing, Descriptive Statistics, Process Improvement, Marketing Analytics, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax
Credit offered
Graduate Certificate · 6 - 12 Months
Universidad de los Andes
Maestría en Inteligencia Artificial
Skills you'll gain: Real-Time Operating Systems, Supervised Learning, Unsupervised Learning, Anomaly Detection, Computer Vision, Reinforcement Learning, Cloud-Native Computing, Natural Language Processing, Containerization, Deep Learning, Dimensionality Reduction, Artificial Intelligence, Machine Learning, CI/CD, Probability & Statistics, Control Systems, Data Ethics, Application Deployment, Epidemiology, Education Software and Technology
Earn a degree
Degree · 1 - 4 Years
Indian School of Business
Certificate in Strategic Leadership
Skills you'll gain: Business Strategy, Crisis Management, Strategic Thinking, Strategic Leadership, Professional Development, Business Leadership, Growth Strategies, Business Modeling, Leadership Development, Leadership, Leadership and Management, Competitive Analysis, Stakeholder Communications, Executive Presence, Competitive Intelligence, Team Leadership, Strategic Decision-Making, Business Development, Value Propositions, Market Analysis
University Certificate · 6 - 12 Months
University of Michigan
Master of Public Health
Skills you'll gain: Motivational Interviewing, Epidemiology, Health Disparities, Spatial Analysis, Plot (Graphics), Program Evaluation, Sampling (Statistics), Mergers & Acquisitions, Survey Creation, Child Health, Database Design, GIS Software, Variance Analysis, Risk Analysis, Environmental Policy, Spatial Data Analysis, Research Design, Data Collection, Statistical Modeling, Health Equity
Earn a degree
Degree · 1 - 4 Years