• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management"

    • Status: Free Trial
      Free Trial
      O

      Olay

      Introduction to Cosmetic Science and Ingredients

      Skills you'll gain: Laboratory Experience, Quality Control, Product Development, Packaging and Labeling, Quality Assurance, Laboratory Equipment, Prototyping, Product Quality (QA/QC), New Product Development, Statistical Process Controls, Product Design, Good Manufacturing Practices, Quality Management, Quality Management Systems, Product Testing, Laboratory Testing, Chemistry, Safety Training, Personal Care, Safety Assurance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      419 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Design Prompts for Everyday Work Tasks

      Skills you'll gain: Prompt Engineering, Brainstorming, Timelines, Taking Meeting Minutes, Concision, Generative AI, Productivity Software, Business Writing, Artificial Intelligence, Document Management, Project Schedules, Text Mining

      4.8
      Rating, 4.8 out of 5 stars
      ·
      137 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Executives and Business Leaders

      Skills you'll gain: Prompt Engineering, Risk Mitigation, Generative AI, Risk Analysis, Feasibility Studies, Data Ethics, Brainstorming, Generative AI Agents, Business Priorities, Return On Investment, Data Strategy, Business Leadership, Goal Setting, Artificial Intelligence, Business Solutions, Ideation, Business Strategy, Scalability, Business Transformation, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      473 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • Y

      Yale University

      Narrative Economics

      Skills you'll gain: Behavioral Economics, Storytelling, Data Storytelling, Economics, Economic Development, Financial Forecasting, Socioeconomics, Forecasting, Social Studies, Consumer Behaviour, Analysis, Complex Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      776 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Novartis

      Clinical Trials: Good Clinical Practice

      Skills you'll gain: Clinical Research, Clinical Trials, Healthcare Ethics, Patient Education And Counseling, Record Keeping, Medical Science and Research, Regulatory Compliance, Document Management, Medical Privacy, Patient Safety, Risk Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      534 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      Food Sustainability, Mindful Eating, and Healthy Cooking

      Skills you'll gain: Food and Beverage, Cooking, Nutrition and Diet, Cultural Diversity, Environment, Compassion, Environmental Issue, Resourcefulness, Mindfulness, Waste Minimization, Food Safety and Sanitation, Adaptability, Environmental Science, Product Lifecycle Management, Behavioral Health, Self-Awareness, Pollution Prevention, Creativity, Decision Making, Emerging Technologies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      573 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Communication in the 21st Century Workplace

      Skills you'll gain: Communication Strategies, Communication, Business Communication, Interpersonal Communications, Cultural Diversity, Intercultural Competence, Collaboration, Diversity Awareness, Virtual Teams, Adaptability, Digital Communications, Empathy, Self-Awareness

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Getting Started with Google Kubernetes Engine

      Skills you'll gain: Kubernetes, Identity and Access Management, Google Cloud Platform, Containerization, Cloud Management, Cloud Computing, Cloud Infrastructure, Cloud-Native Computing, Application Deployment, Command-Line Interface

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Automating Real-World Tasks with Python

      Skills you'll gain: Web Services, Python Programming, Restful API, Professional Development, Automation, Scripting, Application Programming Interface (API), Stress Management, JSON, Debugging

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.9K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Iniciación y Planificación de Proyectos

      Skills you'll gain: Project Scoping, Stakeholder Management, Stakeholder Engagement, Work Breakdown Structure, Project Planning, Project Management, Influencing, Leadership and Management, Conflict Management, Human Resources Management and Planning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.5K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Entrepreneurship 3: Growth Strategies

      Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Digital Marketing, Customer Acquisition Management, Business Metrics, Marketing Strategies, Market Dynamics, Business Strategies, Search Engine Optimization, Paid media, Talent Management, People Management, Forecasting, Earned Media, Organizational Structure, Public Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      Effective Stakeholder Engagement: A Strategic Approach

      Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Leadership, Strategic Communication, Strategic Planning, Communication, Relationship Building, Prioritization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer relationship management

    customer relationship management (crm)
    customer relationship management (crm) software
    strategic customer relationship management & sales technique
    1…737475…759

    In summary, here are 10 of our most popular customer relationship management courses

    • Introduction to Cosmetic Science and Ingredients: Olay
    • Design Prompts for Everyday Work Tasks: Google
    • Generative AI for Executives and Business Leaders: IBM
    • Narrative Economics: Yale University
    • Clinical Trials: Good Clinical Practice: Novartis
    • Food Sustainability, Mindful Eating, and Healthy Cooking: Stanford University
    • Communication in the 21st Century Workplace: University of California, Irvine
    • Getting Started with Google Kubernetes Engine: Google Cloud
    • Automating Real-World Tasks with Python: Google
    • Iniciación y Planificación de Proyectos: Tecnológico de Monterrey

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok