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Explore the Customer Analytics Course Catalog
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
- Status: Free Trial
Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, E-Commerce, Financial Services, SQL, Decision Making
- Status: Free Trial
Emory University
Skills you'll gain: Social Media Marketing, Social Media, Marketing Analytics, Text Mining, Consumer Behaviour, Data Mining, Customer Insights, Market Analysis, Data Analysis Software, Trend Analysis, Research
- Status: Free Trial
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Free
Coursera Project Network
Skills you'll gain: Web Analytics, Google Analytics, Content Performance Analysis, Customer Analysis, E-Commerce, Marketing Analytics, Performance Analysis, Marketing Effectiveness
- Status: Free Trial
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, OpenAI, Workflow Management, Machine Learning, Application Deployment, Large Language Modeling, IBM Cloud, Artificial Intelligence, Program Development, Natural Language Processing, Deep Learning, Business Process Automation, Automation, Customer Service, Content Creation, Market Opportunities, Image Analysis, Data Science
- Status: Free Trial
Skills you'll gain: Spreadsheet Software, Stakeholder Communications, Dashboard, Data-Driven Decision-Making, Data Analysis, Analytical Skills, Data Presentation, Business Analysis, Expectation Management, Quantitative Research, Problem Solving
- Status: Free Trial
Skills you'll gain: Stakeholder Engagement, Business Intelligence, Stakeholder Communications, Data-Driven Decision-Making, Dashboard, Business Analytics, Real Time Data, Data Integration, Requirements Elicitation, Data Modeling, Data Storytelling, Data Analysis, Key Performance Indicators (KPIs), Business Metrics, Business Process, Project Implementation, Data Pipelines
- Status: Free Trial
Skills you'll gain: SQL, Jupyter, Data Literacy, Data Mining, Peer Review, Data Modeling, Databases, Stored Procedure, Relational Databases, Database Design, Query Languages, Data Science, Database Management, Big Data, Computer Programming Tools, Data Analysis Software, Software Development Tools, GitHub, Cloud Computing, Python Programming
- Status: Free Trial
Skills you'll gain: Exploratory Data Analysis, Data Wrangling, Dashboard, Data Visualization Software, Plotly, Data Visualization, Interactive Data Visualization, Data Transformation, Data Analysis, Data Cleansing, Data Manipulation, Matplotlib, Pandas (Python Package), Predictive Modeling, Data Science, Data Import/Export, Programming Principles, Web Scraping, Python Programming, Machine Learning
- Status: Free Trial
Tableau Learning Partner
Skills you'll gain: Data Literacy, Tableau Software, Business Analysis, Business Process, Analytics, Business Analytics, Business Intelligence, Data Analysis, Data-Driven Decision-Making, Project Management, Data Presentation, Descriptive Analytics, Predictive Analytics
Customer Analytics learners also search
In summary, here are 10 of our most popular customer analytics courses
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Business Metrics for Data-Driven Companies:Â Duke University
- Introduction to Social Media Analytics:Â Emory University
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- Call Center Customer Service:Â CVS Health
- Google Analytics for Beginners: Marketing Essentials:Â Coursera Project Network
- AI Foundations for Everyone:Â IBM
- Ask Questions to Make Data-Driven Decisions:Â Google
- Foundations of Business Intelligence:Â Google
- Introduction to Data Science:Â IBM