• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management"

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Adapting: Career Development

      Skills you'll gain: Stress Management, Resilience, Personal Development, Time Management, Intercultural Competence, Cultural Diversity, Productivity, Professional Development, Cultural Sensitivity, Adaptability, Self-Awareness, Business Ethics, Business Writing, Leadership Development, Cognitive flexibility, Diversity Awareness, Diversity and Inclusion, Lifelong Learning, Communication, Proactivity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • N

      Northeastern University

      Analytics in Healthcare Management and Administration

      Skills you'll gain: Performance Improvement, Process Analysis, Health Care Administration, Process Mapping, Health Systems, Health Informatics, Business Analytics, Clinical Trials, Systems Thinking, Quality Improvement, Change Management, Analytics, Health Care, Care Coordination, Patient Coordination, Complex Problem Solving, Decision Making, Artificial Intelligence and Machine Learning (AI/ML)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29 reviews

      Mixed · Course · 1 - 4 Weeks

    • K

      Korea Advanced Institute of Science and Technology(KAIST)

      Mindfulness: An Approach to Stress Reduction

      Skills you'll gain: Stress Management, Mindfulness, Resilience, Self-Awareness, Personal Development, Emotional Intelligence, Creativity, Positivity, Self-Discipline, Mental Concentration, Compassion, Respiration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      65 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Fundamentals of Finance

      Skills you'll gain: Finance, Equities, Financial Modeling, Corporate Finance, Financial Analysis, Business Valuation, Investments, Investment Management, Risk Analysis, Cash Flows

      3.9
      Rating, 3.9 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Introduction to Self-Driving Cars

      Skills you'll gain: Control Systems, Embedded Software, Automation, Software Architecture, Simulations, Safety Assurance, Hardware Architecture, Systems Architecture, Verification And Validation, Mathematical Modeling, Engineering Analysis, Computer Hardware, Risk Management Framework, Mechanics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.9K reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Drug Discovery

      Skills you'll gain: Pharmaceuticals, Pharmacology, Clinical Research, Bioinformatics, New Product Development, Medical Science and Research, Regulatory Affairs, Molecular Biology, Market Opportunities, Innovation, Chemistry

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.9K reviews

      Beginner · Course · 1 - 3 Months

    • E

      ESSEC Business School

      Réussir le Changement

      Skills you'll gain: Change Management, Organizational Change, Business Transformation, Culture Transformation, Agile Project Management, Process Development, Leadership and Management, Industrial and Organizational Psychology, Stakeholder Management, Employee Training, Sociology, Leadership, Discussion Facilitation, Communication Strategies

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      Ludwig-Maximilians-Universität München (LMU)

      Competitive Strategy

      Skills you'll gain: Business Strategy, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Product Strategy, Strategic Decision-Making, New Product Development, Market Analysis, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.1K reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Michigan

      Finding Purpose and Meaning In Life: Living for What Matters Most

      Skills you'll gain: Goal Setting, Self-Awareness, Stress Management, Personal Development, Lifelong Learning, Resilience, Mindfulness, Positive Behavior Support, Liberal Arts, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Data Warehousing for Business Intelligence

      Skills you'll gain: Database Design, Data Warehousing, Relational Databases, Decision Support Systems, Business Intelligence, Data Modeling, Database Management Systems, Databases, Dashboard, Business Process Management, SQL, Star Schema, Data Governance, Data Integration, Oracle Databases, Performance Measurement, Extract, Transform, Load, Business Analytics, MicroStrategy, Data Visualization Software

      4.5
      Rating, 4.5 out of 5 stars
      ·
      4.1K reviews

      Advanced · Specialization · 3 - 6 Months

    • U

      University of Toronto

      Communication Strategies for a Virtual Age

      Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Non-Verbal Communication, Telecommuting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • J

      Johns Hopkins University

      Managing AI Projects: From Strategy to Delivery

      Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Project Management, Project Risk Management, Data Ethics, Workforce Management, Risk Mitigation, Human Resources Management and Planning, Project Management Life Cycle, Agile Methodology, Artificial Intelligence, Team Management, Risk Management, Talent Management, Team Building, Scalability, Performance Appraisal, Diversity Training, Budget Management, Business Ethics

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Intermediate · Course · 1 - 4 Weeks

    Searches related to customer relationship management

    customer relationship management (crm)
    customer relationship management (crm) software
    strategic customer relationship management & sales technique
    1…818283…759

    In summary, here are 10 of our most popular customer relationship management courses

    • Adapting: Career Development: Macquarie University
    • Analytics in Healthcare Management and Administration: Northeastern University
    • Mindfulness: An Approach to Stress Reduction: Korea Advanced Institute of Science and Technology(KAIST)
    • Fundamentals of Finance: University of Pennsylvania
    • Introduction to Self-Driving Cars: University of Toronto
    • Drug Discovery : University of California San Diego
    • Réussir le Changement: ESSEC Business School
    • Competitive Strategy: Ludwig-Maximilians-Universität München (LMU)
    • Finding Purpose and Meaning In Life: Living for What Matters Most: University of Michigan
    • Data Warehousing for Business Intelligence: University of Colorado System

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok