• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management"

    • Y

      Yale University

      Mercados financieros

      Skills you'll gain: Investment Banking, Risk Management, Financial Market, Portfolio Management, Business Ethics, Investments, Finance, Financial Services, Behavioral Economics, Banking, Financial Regulation, Philanthropy, Securities (Finance), Leadership Studies, Underwriting, Non-Profit Accounting, Governance, Economics, Policy, and Social Studies, Public Administration, Insurance

      4.9
      Rating, 4.9 out of 5 stars
      ·
      543 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Intuit

      Financial Statement Analysis

      Skills you'll gain: Reconciliation, Financial Statements, Financial Statement Analysis, Income Statement, Balance Sheet, Financial Analysis, Accounting, Analysis, Cash Flows, Sales Tax, Equities, Payroll

      4.6
      Rating, 4.6 out of 5 stars
      ·
      679 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Project Management: Creating the WBS

      Skills you'll gain: Work Breakdown Structure, Project Scoping, Project Estimation, Organizational Structure, Scope Management, Project Coordination, Project Management Software, Project Management, Google Sheets, Standard Operating Procedure

      4.6
      Rating, 4.6 out of 5 stars
      ·
      537 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Project Management (PT)

      Skills you'll gain: Quality Management, Backlogs, Project Closure, Project Planning, Sprint Retrospectives, Project Scoping, Team Leadership, Project Management Life Cycle, Agile Project Management, Communication Planning, Continuous Improvement Process, Process Improvement, Project Management, Project Management Software, Change Control, Project Controls, Project Schedules, Agile Methodology, Requirements Analysis, Change Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • É

      École Nationale des Ponts et Chaussées

      Electric Vehicles and Mobility

      Skills you'll gain: Socioeconomics, Market Dynamics, Energy and Utilities, Social Studies, Transportation Operations, Market Analysis, Public Policies, Environmental Engineering, Electric Power Systems, Environmental Science, Economics, Automation, Cost Benefit Analysis, Innovation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Crisis Management and Crisis Communication

      Skills you'll gain: Crisis Management, Management Consulting, Strategic Communication, Emergency Response, Corporate Communications, Leadership, Risk Management, Business Leadership, Business Risk Management, Contingency Planning, Business Continuity Planning, Risk Analysis, Public Affairs, Public Relations, Internal Communications, Stakeholder Management, Communication, Media Relations, Forecasting, Critical Thinking

      4.2
      Rating, 4.2 out of 5 stars
      ·
      6 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Game Design and Development with Unity

      Skills you'll gain: Unity Engine, Game Design, Video Game Development, Prototyping, 3D Modeling, Software Design Documents, Peer Review, Cross Platform Development, C# (Programming Language), User Interface (UI), Animation and Game Design, Software Design, Storytelling, Software Documentation, User Experience Design, Augmented and Virtual Reality (AR/VR), Microsoft Visual Studio, Conceptual Design, Computer Graphics, Ideation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      618 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Firm Level Economics: Consumer and Producer Behavior

      Skills you'll gain: Supply And Demand, Economics, Business Economics, Market Dynamics, Tax, Resource Allocation, Consumer Behaviour, Price Negotiation, Cost Management, Production Management

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.5K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      The Art of Negotiation

      Skills you'll gain: Negotiation, Emotional Intelligence, Relationship Building, Conflict Management, Communication, Interpersonal Communications, Leadership, Empowerment, Influencing, Assertiveness, Empathy, Planning, Trustworthiness, Active Listening, Adaptability

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3K reviews

      Mixed · Course · 1 - 4 Weeks

    • T

      The University of Edinburgh

      Understanding Obesity

      Skills you'll gain: Scientific Methods, Student-Centred Learning, Health Disparities, Research, Nutrition and Diet, Behavioral Health, Peer Review, Social Sciences, Psychology, Stress Management, Economics, Biology, Neurology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      847 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      B2B and Territory Sales Strategies and Techniques

      Skills you'll gain: Sales Territory Management, B2B Sales, Sales Management, Enterprise Sales, Consultative Selling, Sales, Sales Strategy, Sales Training, Market Opportunities, Market Analysis, Sales Operations, Sales Process, Market Research, Competitive Intelligence, Customer Relationship Management, Negotiation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      87 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EC-Council

      Cybersecurity Attack and Defense Fundamentals

      Skills you'll gain: Penetration Testing, Network Security, Mobile Security, Cloud Security, Public Key Infrastructure, Vulnerability Assessments, Cryptography, Security Controls, Threat Detection, Cybersecurity, Authorization (Computing), Security Awareness, Encryption, Malware Protection, Identity and Access Management, Wireless Networks, Data Security, Intrusion Detection and Prevention, Computer Security Awareness Training, Cyber Threat Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      727 reviews

      Beginner · Specialization · 3 - 6 Months

    Searches related to customer relationship management

    customer relationship management (crm)
    customer relationship management (crm) software
    strategic customer relationship management & sales technique
    1…848586…781

    In summary, here are 10 of our most popular customer relationship management courses

    • Mercados financieros: Yale University
    • Financial Statement Analysis: Intuit
    • Project Management: Creating the WBS: Coursera Project Network
    • Google Project Management (PT): Google
    • Electric Vehicles and Mobility: École Nationale des Ponts et Chaussées
    • Crisis Management and Crisis Communication: University of Colorado Boulder
    • Game Design and Development with Unity: Michigan State University
    • Firm Level Economics: Consumer and Producer Behavior: University of Illinois Urbana-Champaign
    • The Art of Negotiation: University of California, Irvine
    • Understanding Obesity: The University of Edinburgh

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok