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Results for "it service management"
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving
- Status: Free
University of London
Skills you'll gain: Organizational Change, Leadership and Management, Business Management, Innovation, Change Management, Organizational Structure, Leadership, Personal Development, Decision Making, Goal Setting, Collaboration
Skills you'll gain: SQL, Jupyter, Data Literacy, Data Mining, Peer Review, Data Modeling, Relational Databases, Stored Procedure, Databases, Data Science, Big Data, Computer Programming Tools, Query Languages, Data Analysis Software, Data Cleansing, Data Visualization Software, GitHub, Business Analysis, Cloud Computing, Data Analysis
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Consumer Behaviour, Strategic Marketing, Marketing, Brand Strategy, Communication Strategies, Marketing Strategy and Techniques, Marketing Communications, Brand Loyalty, Customer experience strategy (CX), Customer Insights, Brand Awareness, Price Negotiation
Skills you'll gain: Web Scraping, Database Design, SQL, MySQL, Data Transformation, Data Store, IBM DB2, Extract, Transform, Load, Relational Databases, Data Architecture, Jupyter, Data Pipelines, Big Data, Data Warehousing, Data Governance, Data Manipulation, Stored Procedure, Databases, Automation, Python Programming
Skills you'll gain: Strategic Thinking, Digital Transformation, Business Strategy, Cloud Computing Architecture, Competitive Analysis, Cloud Services, Large Language Modeling, Artificial Intelligence, Business Transformation, Cloud Security, Big Data, Cloud Platforms, Data Analysis, Statistical Analysis, Cloud Computing, Generative AI, Apache Hadoop, Data Ethics, Product Lifecycle Management, Business Technologies
- Status: Free
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Integration, Organizational Skills
Coursera Project Network
Skills you'll gain: Timelines, Project Documentation, Team Management, Stakeholder Management, Project Management, Project Management Software, Project Schedules, Project Scoping, Work Breakdown Structure, Project Planning
University of Michigan
Skills you'll gain: Web Scraping, Data Processing, Relational Databases, JSON, Database Design, SQL, Network Protocols, Databases, Web Services, Restful API, Data Modeling, Programming Principles, Data Structures, Data Collection, Data Visualization Software, Data Manipulation, Computer Programming, Python Programming, Data Import/Export, Software Installation
Skills you'll gain: Large Language Modeling, Artificial Intelligence, Data Literacy, Data Mining, Generative AI, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Information Architecture, Strategic Decision-Making, Enterprise Architecture, ChatGPT, Cloud Computing, Data Analysis, Data Science, Deep Learning, Machine Learning, Data Strategy, Business Strategy, Business Process Automation
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
University of California, Irvine
Skills you'll gain: Project Controls, Team Leadership, Project Planning, Team Performance Management, Team Building, Project Management, Project Management Life Cycle, Project Schedules, Performance Reporting, Management Reporting, Stakeholder Management, Communication
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- Call Center Customer Service: CVS Health
- Managing the Company of the Future: University of London
- Introduction to Data Science: IBM
- Introduction to Marketing: University of Pennsylvania
- Data Engineering Foundations: IBM
- IBM & Darden Digital Strategy: IBM
- Create Customer Support Data with Google Sheets: Coursera Project Network
- Introduction to Project Management: Coursera Project Network
- Python for Everybody: University of Michigan
- IBM AI Foundations for Business: IBM