Skills you'll gain: Amazon Web Services, Customer Communications Management, Customer experience strategy (CX), Integrated Marketing Communications, Cross-Channel Marketing, Service Level, Systems Integration, Security Controls

Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software

Skills you'll gain: Application Deployment, Customer Support, Self Service Technologies, Product Support, Customer Inquiries, Business Process Automation, E-Commerce, Order Management, Automation, Artificial Intelligence, User Flows

Skills you'll gain: Google Cloud Platform, Unstructured Data, Data Processing, Cloud API, Jupyter, Data Transformation, Real Time Data

Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Keyword Research, Marketing Strategies, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content, Customer experience improvement

Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), Natural Language Processing

Skills you'll gain: Self Service Technologies, Session Initiation Protocols, Test Tools, Cloud-Based Integration, Development Testing, Natural Language Processing

Skills you'll gain: Search Engine Optimization, Content Management, Web Content, Information Architecture, Web Design and Development, Goal Setting, Project Implementation, Project Closure

Skills you'll gain: Journalism, Large Language Modeling, Media and Communications, Electronic Media, Storytelling, International Relations, Research, Writing, Natural Language Processing, Digital Communications, Emerging Technologies

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation

Skills you'll gain: Penetration Testing, Application Security, Vulnerability Scanning, Secure Coding, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Amazon Elastic Compute Cloud, Operating Systems, Data Validation

Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Cloud Platforms, Containerization, Computer Networking, Network Architecture, Kubernetes, Microservices, Infrastructure Architecture, Virtualization, Virtual Machines