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Results for "it service management"
Skills you'll gain: Software Development Life Cycle, Computing Platforms, Cloud Computing Architecture, Technical Support, Cloud Services, Peripheral Devices, Cybersecurity, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Cloud Applications, Cloud Platforms, Network Protocols, Encryption, Professional Networking, Cloud Storage, Information Technology, Cloud Computing, Interviewing Skills
Status: New AI skillsSkills you'll gain: Quality Management, Project Management Life Cycle, Project Scoping, Project Closure, Project Management, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Backlogs, Quality Assessment, Team Management, Project Documentation, Agile Methodology, Communication Planning, Project Schedules, Change Management, Milestones (Project Management), Organizational Structure, Data Storytelling
Skills you'll gain: User Story, Stakeholder Engagement, Software Development Life Cycle, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Agile Software Development, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Team Motivation, Backlogs, Project Schedules, Information Technology, Sprint Retrospectives, Interviewing Skills, Project Management
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Customer Support, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication
Status: AI skillsMicrosoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Collaborative Software, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Information Systems Security, Multi-Factor Authentication
Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Data Storage Technologies, Cloud Computing, Servers, System Configuration, Technical Support and Services, Virtualization, User Accounts
What brings you to Coursera today?
Status: New AI skillsGoogle
Skills you'll gain: Computer Networking, Package and Software Management, Network Security, Network Troubleshooting, Systems Administration, Cloud Infrastructure, Network Administration, IT Infrastructure, TCP/IP, Information Systems Security, File Systems, Microsoft Windows, Desktop Support, Network Protocols, Lightweight Directory Access Protocols, Cybersecurity, Application Security, Computer Hardware, Technical Support, Software Installation
Status: New AI skillsGoogle
Skills you'll gain: Threat Modeling, Network Security, Threat Management, Incident Response, Vulnerability Management, Computer Security Incident Management, Hardening, Intrusion Detection and Prevention, Cyber Threat Intelligence, Cyber Attacks, Cybersecurity, Network Protocols, Cloud Security, Vulnerability Assessments, Threat Detection, Bash (Scripting Language), Operating Systems, Security Controls, Debugging, Python Programming
Status: New AI skillsSkills you'll gain: Media Planning, Search Engine Marketing, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Social Media Marketing, Content Creation, Order Fulfillment, Google Ads, Online Advertising, A/B Testing, Social Media Campaigns, Target Audience, Digital Marketing, E-Commerce, Loyalty Programs, Customer Retention, Customer experience strategy (CX), Campaign Management
Skills you'll gain: User Story, Usability Testing, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Agile Software Development, Product Roadmaps, Agile Methodology, Kanban Principles, Backlogs, Product Planning, Sprint Retrospectives, Agile Project Management, Product Strategy, Product Testing, Project Management Life Cycle, Stakeholder Engagement, Stakeholder Management
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), Configuration Management, CI/CD, Cloud Computing, Technical Communication, Docker (Software), Unit Testing, Scripting, Network Troubleshooting, Web Services, Python Programming, Restful API, Programming Principles
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Operating Systems, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows
Searches related to it service management
In summary, here are 10 of our most popular it service management courses
- IBM IT Support: IBM
- Google Project Management:: Google
- IBM IT Project Manager: IBM
- Customer Service Fundamentals: Knowledge Accelerators
- Microsoft IT Support Specialist: Microsoft
- System Administration and IT Infrastructure Services: Google
- Google IT Support: Google
- Google Cybersecurity: Google
- Google Digital Marketing & E-commerce: Google
- IBM Product Manager: IBM
