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Results for "service recovery"
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Desktop Support, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication
CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations, Oral Comprehension
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Prompt Engineering, Kubernetes, Containerization, Cloud Storage, Cloud Services, Identity and Access Management, Application Deployment, Virtual Machines, Cloud Computing, Application Development, Generative AI, Network Infrastructure, NoSQL, Scalability
- Status: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Collaborative Software, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Information Systems Security, Multi-Factor Authentication
- Status: AI skills
Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Unit Testing, Object-Relational Mapping, Cloud Computing Architecture, Server Side, Application Deployment, React Redux, Kubernetes, Cloud Services, OpenShift, Git (Version Control System), Cloud Applications, Full-Stack Web Development, HTML and CSS, Cloud Computing, Jupyter, Large Language Modeling, Interviewing Skills
Skills you'll gain: Cloud Computing Architecture, Cloud Services, Large Language Modeling, Cloud Security, Data Literacy, Cloud Infrastructure, Data Mining, Cloud Platforms, Cloud Computing, Artificial Intelligence, Generative AI, Cloud Development, Data Ethics, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML), Infrastructure As A Service (IaaS), Big Data, Applied Machine Learning, Data Analysis, Data Science
University at Buffalo
Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Application Development, Transaction Processing, Emerging Technologies, Integrated Development Environments, Software Architecture, Network Protocols, Encryption, Web Applications, Program Development, Distributed Computing, Application Programming Interface (API), Microsoft Azure, FinTech, Software Development, Cloud Computing Architecture, Development Environment, Web Development Tools
Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Microsoft 365, Data Visualization, Presentations, Spreadsheet Software, Microsoft Outlook, Data Integration, Microsoft Azure, Productivity Software, Business Intelligence
- Status: New
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Generative AI, Workflow Management, Agentic systems, Productivity, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Business Process Automation, OpenAI, Personalized Service, Large Language Modeling, Automation, Business Transformation, Expense Management, Creative Thinking, Ingenuity, Technology Strategies
Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Lightweight Directory Access Protocols, Active Directory, Disaster Recovery, Server Administration, Data Storage Technologies, Cloud Computing, Servers, System Configuration, Technical Support and Services, Virtualization, User Accounts
Vanderbilt University
Skills you'll gain: Generative AI Agents, Prompt Engineering, ChatGPT, Generative AI, Agentic systems, Productivity, AI Personalization, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Large Language Modeling, Workflow Management, Google Workspace, Creative Thinking, Ingenuity, Productivity Software, Brainstorming, Business Process Automation
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
In summary, here are 10 of our most popular service recovery courses
- Customer Service Fundamentals:Â Knowledge Accelerators
- CVS Health Call Center Customer Service:Â CVS Health
- Google Cloud Fundamentals: Core Infrastructure:Â Google Cloud
- Microsoft IT Support Specialist:Â Microsoft
- IBM Full Stack Software Developer:Â IBM
- Key Technologies for Business:Â IBM
- Blockchain:Â University at Buffalo
- Master Microsoft Office 365 and Power Platform:Â Microsoft
- Agentic AI and AI Agents for Leaders:Â Vanderbilt University
- System Administration and IT Infrastructure Services:Â Google