Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation

Skills you'll gain: Amazon Web Services, Customer Communications Management, Customer experience strategy (CX), Integrated Marketing Communications, Cross-Channel Marketing, Service Level, Systems Integration, Security Controls

Skills you'll gain: Database Design, Relational Databases, Database Development, Microsoft SQL Servers, SQL, Database Management, Databases, Business Requirements, Web Applications

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

Skills you'll gain: Data Validation, Virtual Environment, Generative AI Agents, Prompt Engineering

Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Azure Active Directory, Microsoft Azure, Web Applications, Application Security, Identity and Access Management, Cloud Security, Authorization (Computing), Key Management, Authentications, Encryption

Skills you'll gain: Collaborative Software, Document Management, Project Management Software, Telecommuting, Productivity Software, Internal Communications, Data Security, User Accounts, Information Privacy, Account Management, Automation

Skills you'll gain: React.js, Ajax, Cascading Style Sheets (CSS), JavaScript Frameworks, UI Components, Restful API, Web Applications

Skills you'll gain: Self Service Technologies, Automation, Business Process Automation, Artificial Intelligence, Calendar Management, Prompt Engineering, Virtual Environment, Scheduling, Company, Product, and Service Knowledge

Skills you'll gain: Unit Testing, Spring Boot, JUnit, Integration Testing, Restful API, Test Driven Development (TDD), Software Testing, Java Programming, Hibernate (Java)

Skills you'll gain: Business Logic, Application Deployment, Decision Support Systems, Business Process Automation, Test Case, Systems Development, Verification And Validation, Automation, Program Development, Computer Programming, Docker (Software), Application Programming Interface (API)