• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Relationship Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer relationship management"

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Secure Software Design

      Skills you'll gain: Database Design, Software Design, Application Security, Vulnerability Assessments, Unified Modeling Language, Unit Testing, Threat Modeling, Usability Testing, User Interface and User Experience (UI/UX) Design, Vulnerability Management, Technical Design, Security Engineering, Software Architecture, Secure Coding, Software Design Patterns, Database Management, Security Software, Software Engineering, Software Development Life Cycle, Systems Design

      4.6
      Rating, 4.6 out of 5 stars
      ·
      436 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Principles of Photo Composition and Digital Image Post-Production

      Skills you'll gain: Design Elements And Principles, Photography, Photo Editing, Graphic and Visual Design, Post-Production, Color Theory, Digital Design, File Management, Adobe Creative Cloud

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • R

      Rutgers the State University of New Jersey

      Influencer Marketing Strategy

      Skills you'll gain: Social Media Strategy, Social Media Campaigns, Content Marketing, Social Media, Marketing Effectiveness, Digital Media Strategy, Marketing Strategies, Campaign Management, Return On Investment, Key Performance Indicators (KPIs), Drive Engagement, Marketing Budgets, Brand Awareness, Influencing, Customer Engagement, Marketing Analytics, Content Creation, Presentations, Target Audience

      4.3
      Rating, 4.3 out of 5 stars
      ·
      189 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Pricing Strategy

      Skills you'll gain: Price Negotiation, Strategic Marketing, Product Strategy, Revenue Management, Market Dynamics, Marketing Psychology, Consumer Behaviour, Business Marketing, Customer Analysis, Cost Accounting, Profit and Loss (P&L) Management, Customer Insights, Market Research, Sales, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Business Growth Strategy

      Skills you'll gain: Growth Strategies, Mergers & Acquisitions, Business Strategy, New Business Development, Innovation, Organizational Strategy, Strategic Thinking, Market Dynamics, Competitive Analysis, Market Opportunities, Strategic Decision-Making, Business Valuation, Risk Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      690 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Product Analytics and AI

      Skills you'll gain: Customer Analysis, Analytics, Usability Testing, Product Management, Customer Insights, A/B Testing, Product Development, Agile Methodology, User Experience, Customer Demand Planning, Advanced Analytics, AI Personalization, Data-Driven Decision-Making, Data Science, Product Testing, Agile Software Development, Software Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      484 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Data Science in Real Life

      Skills you'll gain: Data Quality, Data Management, Technical Communication, Data Analysis, Data-Driven Decision-Making, Statistical Analysis, Data Science, Statistical Machine Learning, Statistical Inference, Statistics, A/B Testing, Statistical Modeling

      4.5
      Rating, 4.5 out of 5 stars
      ·
      2.4K reviews

      Mixed · Course · 1 - 4 Weeks

    • P

      Pontificia Universidad Católica de Chile

      Atención Primaria en Salud: El desafío de las Enfermedades no Transmisibles

      Skills you'll gain: Primary Care, Nursing Care, Chronic Diseases, Preventative Care, Care Coordination, Health Systems, Care Management, Epidemiology, Public Health, Patient Education and Support, Continuous Quality Improvement (CQI)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tally Education and Distribution Services Private Limited

      Tally Bookkeeper

      Skills you'll gain: Accounts Payable and Receivable, Accounting, Financial Reporting, Bookkeeping, Accounting Software, Budgeting, Accounting and Finance Software, Financial Accounting, Tax Returns, Data Import/Export, Inventory Management System, Order Management, Tax Management, Tax, General Ledger, Inventory Accounting, Tax Compliance, Billing & Invoicing, Finance, Banking

      4.5
      Rating, 4.5 out of 5 stars
      ·
      199 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • T

      Technical University of Denmark (DTU)

      Organic Solar Cells - Theory and Practice

      Skills you'll gain: Semiconductors, Energy and Utilities, Chemistry, Laboratory Experience, Manufacturing Processes, Failure Analysis, Engineering, Scientific, and Technical Instruments, Chemical Engineering, Electrical Engineering, Product Lifecycle Management, Environmental Science, Technical Standard

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Mixed · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Customer Insights: New Product Development Orientation

      Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Customer Analysis, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Product Strategy, Innovation, Analysis, Needs Assessment

      4.4
      Rating, 4.4 out of 5 stars
      ·
      103 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Analyst Career Guide and Interview Preparation

      Skills you'll gain: Professional Networking, Interviewing Skills, LinkedIn, Professional Development, Data Analysis, Recruitment, Data Storytelling, Relationship Building, Presentations, Analytical Skills, Portfolio Management, Business Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      652 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer relationship management

    customer relationship management (crm)
    customer relationship management (crm) software
    strategic customer relationship management & sales technique
    1…104105106…781

    In summary, here are 10 of our most popular customer relationship management courses

    • Secure Software Design: University of Colorado System
    • Principles of Photo Composition and Digital Image Post-Production: Michigan State University
    • Influencer Marketing Strategy: Rutgers the State University of New Jersey
    • Pricing Strategy: IE Business School
    • Business Growth Strategy: University of Virginia
    • Product Analytics and AI: University of Virginia
    • Data Science in Real Life: Johns Hopkins University
    • Atención Primaria en Salud: El desafío de las Enfermedades no Transmisibles: Pontificia Universidad Católica de Chile
    • Tally Bookkeeper: Tally Education and Distribution Services Private Limited
    • Organic Solar Cells - Theory and Practice: Technical University of Denmark (DTU)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok