• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • It Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "it service management"

    • Y

      Yale University

      Understanding Medical Research: Your Facebook Friend is Wrong

      Skills you'll gain: Research Design, Medical Science and Research, Statistics, Data Literacy, Scientific Methods, Clinical Research, Medical Terminology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.2K reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universitat Autònoma de Barcelona

      Cómo hablar bien en público

      Skills you'll gain: Public Speaking, Non-Verbal Communication, Verbal Communication Skills, Persuasive Communication, Communication, Communication Strategies, Time Management, Assertiveness, Goal Setting, Adaptability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Influencing People

      Skills you'll gain: Influencing, Persuasive Communication, Leadership, Professional Networking, Executive Presence, Initiative and Leadership, Relationship Building, Public Speaking, Decision Making, Communication, Negotiation, People Development, Stakeholder Management, Social Skills

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Accounting Analytics

      Skills you'll gain: Financial Data, Financial Analysis, Financial Statement Analysis, Financial Forecasting, Business Analytics, Predictive Analytics, Analytics, Forecasting, Financial Statements, Accounting, Business Metrics, Performance Analysis, Anomaly Detection, Return On Investment, Key Performance Indicators (KPIs), Finance, Business Strategy

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Adapting: Career Development

      Skills you'll gain: Stress Management, Resilience, Personal Development, Time Management, Intercultural Competence, Cultural Diversity, Productivity, Professional Development, Cultural Sensitivity, Adaptability, Self-Awareness, Business Ethics, Business Writing, Leadership Development, Diversity Awareness, Diversity and Inclusion, Cross-Functional Team Leadership, Lifelong Learning, Mental Health, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Storytelling and influencing: Communicate with impact

      Skills you'll gain: Overcoming Objections, Influencing, Persuasive Communication, Storytelling, Rapport Building, Meeting Facilitation, Leadership, Presentations, Communication, Verbal Communication Skills, Public Speaking, Non-Verbal Communication, Empathy, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Statistical Analysis with R for Public Health

      Skills you'll gain: Analytical Skills, Correlation Analysis, Regression Analysis, Sampling (Statistics), Statistical Hypothesis Testing, Data Literacy, Data Analysis, R Programming, Descriptive Statistics, Statistical Software, Biostatistics, Exploratory Data Analysis, Statistical Analysis, Statistical Programming, Statistics, Statistical Methods, Public Health, Probability & Statistics, Epidemiology, Statistical Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2K reviews

      Beginner · Specialization · 3 - 6 Months

    • K

      Korea Advanced Institute of Science and Technology(KAIST)

      Mindfulness: An Approach to Stress Reduction

      Skills you'll gain: Stress Management, Mindfulness, Resilience, Self-Awareness, Personal Development, Emotional Intelligence, Creativity, Positivity, Self-Discipline, Mental Concentration, Compassion, Respiration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      65 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Professional Workspace Administrator

      Skills you'll gain: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Information Management, Email Security, Data Management, Data Security, Document Management, Identity and Access Management, Mobile Security, Records Management, Data Storage, Security Management, Cloud Security, Service Management, Scripting, Technical Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Professional Certificate · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      É

      École Polytechnique Fédérale de Lausanne

      Functional Programming Principles in Scala

      Skills you'll gain: Scala Programming, Programming Principles, Object Oriented Programming (OOP), Functional Design, Computer Programming, Data Structures, Integrated Development Environments, Javascript, Algorithms

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8.3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Intuit

      Assets in Accounting

      Skills you'll gain: Inventory Accounting, Inventory Control, Depreciation, Fixed Asset, Property Accounting, Financial Accounting, Asset Management, Accounting, Financial Statements, Lease Contracts, Accounting Records, Bookkeeping, Income Statement, Balance Sheet, Capital Expenditure, Operating Expense

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Modern Robotics: Mechanics, Planning, and Control

      Skills you'll gain: Machine Controls, Control Systems, Mathematical Modeling, Mathematical Software, Automation Engineering, Simulation and Simulation Software, Engineering Calculations, Engineering, Mechanics, Mechanical Engineering, Torque (Physics), Artificial Intelligence, Vibrations, Applied Mathematics, Engineering Analysis, Automation, Numerical Analysis, Computational Logic, Virtual Environment, Robotic Process Automation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Specialization · 3 - 6 Months

    Searches related to it service management

    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    1…108109110…834

    In summary, here are 10 of our most popular it service management courses

    • Understanding Medical Research: Your Facebook Friend is Wrong: Yale University
    • Cómo hablar bien en público: Universitat Autònoma de Barcelona
    • Influencing People: University of Michigan
    • Accounting Analytics: University of Pennsylvania
    • Adapting: Career Development: Macquarie University
    • Storytelling and influencing: Communicate with impact: Macquarie University
    • Statistical Analysis with R for Public Health: Imperial College London
    • Mindfulness: An Approach to Stress Reduction: Korea Advanced Institute of Science and Technology(KAIST)
    • Google Professional Workspace Administrator: Google Cloud
    • Functional Programming Principles in Scala: École Polytechnique Fédérale de Lausanne

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok